Training & Development Specialist

NinjaOne • Oldsmar, FL

2d • Hybrid

About The Position

The Training & Development Specialist will support the coordination and facilitation of a variety of programs for learner groups around the globe ranging from new employees to company leaders. They will have weekly/monthly planning and coordination tasks, such as sending calendar invitations for live sessions, checking HR Excel documents for new managers, and parsing compliance reporting data. The Training & Development Specialist will also have people-centered tasks, such as leading New Hire Onboarding weekly live sessions, facilitating employee skills training, and following up with learners about training or requests. With prior background, the specialist can also have a hand in Instructional Design for company-wide soft skill training and ad-hoc development requests. This role will be part of the larger Training & Enablement department, reporting into the Manager, Training & Development.
Location - Hybrid in Austin, TX or Tampa, FL- (In the office 3 days per week Mon, Tues, & Thurs)

Requirements

• Bachelor's degree in Communications, Business Administration, Education, HR or a similar field preferred
• 1-3 years experience in Training, Learning & Development, Talent Acquisition/ HR
• Clear communication, ability to communicate effectively with stakeholders in a variety of departments
• Problem solving skills and willing to proactively suggest improvements to process
• Familiar with Microsoft Office suite, proficiency in Excel
• Experience with WorkRamp or other LMS preferred, or ability to learn new learning technologies (LMS) efficiently

Nice To Haves

• Knowledge of instructional design is a plus but not required

Responsibilities

• General Onboarding Program Management
• Coordinate and facilitate weekly onboarding sessions
• Maintain onboarding content accuracy through regular reviews and updates as business needs evolve
• Design and build net-new onboarding session on common tools, with support from Training Manager and collaboration with HR and IT stakeholders
• NinjaXP (Ongoing Employee & Leadership Development) Program Coordination
• Manage program communications timeline, coordinating with HR to schedule company-wide emails
• Facilitate select live learning sessions for the NinjaXP program
• Support instructional design efforts for session materials under guidance from senior team members
• Manager Development & Leadership Programs
• Monitor weekly HR reports to identify newly promoted managers and ensure timely enrollment in Manager Onboarding
• Track learner progress and follow up with participants on required training
• Escalate completion issues to senior leadership when necessary to ensure program accountability
• Compliance Training Administration
• Generate monthly compliance reporting by department
• Communicate compliance status to department heads as appropriate
• Review and recommend replacement courses when training content reaches end-of-life
• Internal Communications & Engagement
• Coordinate monthly company newsletter content by soliciting updates from key departments
• Respond to HR-initiated training needs by creating custom learning content that aligns with employee skill development and creative interests
• Provide flexible content creation support for emerging organizational training needs
• Other duties as needed

Benefits

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level