Training & Development Specialist

Allied Fire Protection•Pearland, TX

45d

About The Position

Under the direction of the Human Resources Director, the Training and Development Specialist will partner with individuals and departments to schedule and communicate about training updates and manage multiple Apprentice and Rotational Development initiatives across all Allied locations.

Requirements

Bachelor’s degree in organizational development, human resources, business administration, or related field; or an equivalent combination of education and experience
Minimum of 3 years’ learning and development experience, preferably within a human resources department
Excellent communication skills (reading comprehension, written, verbal, and group presentations; ability to follow instructions)
Demonstrate close attention to detail with excellent organization and project management skills to handle multiple projects at one time
Ability to work well under pressure with shifting priorities
Ability to problem-solve, facilitate solutions, and meet deadlines in a courteous and professional manner
Flexibility to meet the needs of the department
Proficient in working with Microsoft Office products
Ability to translate complex problems and concepts in training
Tactful, diplomatic, and confidential with the highest level of integrity
Strong leadership skills with a demonstrated ability to coach and develop others
Demonstrate the ability to operate effectively in an independent manner, using sound judgment, professional maturity, and an understanding of strategic and tactical business needs (EQ)
Proven work experience as a training coordinator, trainer, training facilitator or similar role
Hands-on experience coordinating multiple training events in a corporate setting
Adequate knowledge of learning management systems and web delivery tools
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Familiarity with traditional and modern job training models, methods, and techniques
Experience with e-learning development and authoring tools
Must be able to travel overnight on occasion as needed for internal or vendor meetings. Travel expectations are less than 25%.
Must maintain regular and acceptable attendance at such level as is determined by management
Must be available and willing to work after standard hours and/or weekends as the employer determines are necessary or desirable to meet its business needs

Nice To Haves

Professional in Human Resources (PHR) certification preferred
Familiarity with fire protection industry best practices and standards preferred

Responsibilities

Along with other Training & Development team members, create a training schedule that includes technical, soft skills, and compliance training
Build rapport with trainees and encourage them to develop trust in one another so that can rely on each other in the field
Communicate with managers to identify training needs and map out training plans and schedules for their team members, potentially designing and developing in‑house training programs
Choose appropriate training methods per use case (virtual, in-person, asynchronous, synchronous)
Market available training opportunities to employees and provide necessary information
Under the direction of the Human Resources Manager, assist with professional development within the company
Facilitate apprenticeship programs, especially for the Alarm and Service and Inspection departments (schedule, liaise with instructors, track attendance)
Schedule and track attendance for quarterly and annual compliance training with third-party vendor(s)
Coordinate technical training through third-party vendors (NICET, AFAA, AFSA, OSHA, HASC)
Coordinate, facilitate, and prepare administratively for leadership training with third-party vendors (HASC, Keep It Simple Consulting)
Conduct needs assessments and identify skills or knowledge gaps that need to be addressed
Maintain employee training transcripts, records, and completion certificates in SiteDocs and ADP
Willing to commit to the company’s mission statement and core values
Use known andragogy principles and stay current on training methods and techniques
Design, prepare and order educational aids and materials to support educational initiatives
Assess instructional effectiveness and determine the impact of training on employees’ skills and KPIs through post-course assessments and discussions
Assist with the implementation and administration of the Learning Management System
Gather feedback from trainers and trainees after educational sessions
Engage and partner with stakeholders/SMEs and liaise with experts in defining and executing talent succession plans
Maintain updated curriculum database and training records
Host train-the-trainer sessions for internal subject matter experts
Research and recommend new training courses from third party vendors
Engage with critical stakeholders on defining and executing a talent succession plan
Other duties as assigned