The Training & Development Specialist position is responsible for developing the Company's training content, methodology, and delivery of IT systems training for ERP, asset management, project and change management systems. Key responsibilities include: Work closely with internal and external stakeholders regarding the usage of all major IT applications used within Sandvik’s Service Operations, including change management, logistics and distribution, and asset management systems. Collaborate with stakeholders on project roadmaps and to ensure sufficient training and development procedures are in place to achieve goals alignment. Execute IT systems training and related system implementation roll-out procedures. Develop and support super-users and key stakeholders on IT systems, including training on Maximo for logistics and distribution and service operation. Responsible for pre-roll out systems testing alongside IBM and internal technical team members. Perform post "go-live" system activities, training, and engagement surveys for new systems roll-outs. Support and train key users regarding the accurate use of IT systems in the context of change management, logistics, operations, and inventory business processes and definitions requirements. Support Maximo configuration to provide accurate data for contract management and periodical invoicing. Utilize knowledge regarding Maximo platform program and custom IT applications to develop training material in live and e-learning environments for supply chain management, change and work management, and asset/inventory management. Deliver structured presentations to groups of 10-20 people in a classroom as well as virtual setting for change and communications workshops. Develop systems and user documentation including feedback from end users regarding system usability, functionality and potential issues for continuous improvement. Interact with the service operations team members and the divisional competence development team. Engage in impact analysis, GAP analysis and change management initiatives for IT systems roll outs.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees