About The Position

The Training & Development (T&D) Specialist at KenCrest creates and delivers cost-effective and professional development for staff. They ensure satisfaction, inclusion, and compliance across PA, DE, and CT, focusing on introductory education and reinforcing our mission and values. This role supports staff readiness and confidence in service delivery and performance, coordinates onsite and virtual training, and contributes to strategic planning, regulatory compliance, coaching, training content, and program growth. This position operates on a hybrid schedule, with occasional travel to various areas within Philadelphia, Montgomery and Chester counties to conduct live training sessions.

Requirements

  • An associate degree in related field, or Industry Certification e.g., HR, Education, Development, DEI required.
  • 1-3 years of experience of training facilitation, coordination, and administration required.
  • Experience with technology required for training design and delivery, in person and remotely, small, and large groups.

Nice To Haves

  • Prior experience with adult education supports, in the human services industry a plus.
  • Experience with developing and managing e-learning platforms, such as Relias and Workday highly preferred.
  • CPR/First Aid certification highly preferred.

Responsibilities

  • Application of adult learning principles and design in formulating training outlines and determining appropriate instructional methods such as individual training, group instruction, blended learning, flip classroom, lectures and demonstration.
  • Conduct training for all levels of a diversified workforce on a range of topics including required ODP compliance training i.e. CPR/First Aid, Medication Administration, New Employee Orientation, and agency-wide professional development. Community participation training and other training assigned.
  • Leverage instructional techniques and formats such as role playing, team exercises, group discussions, videos, and lectures.
  • Participate in the review, evaluation and modification of written materials for new and existing training programs and recommend appropriate changes to improve employee performance and business results.
  • Facilitates appropriate engagement and support for staff that enables confidence in job readiness and a sense of inclusion.
  • Serve as a coach for employees and agency leaders throughout the employment experience.
  • Coordinate and facilitate NEO/NEOO/FLS/CPR/FA/AED, MANDT and Med Administration and other training as needed.
  • Additional agency projects and duties as assigned.
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