Training & Development Specialist (Mortgage Sales)
About The Position
Position at loanDepot Position Summary: Responsible for the development, administration and delivery of all approved training programs (on-line and classroom) for loanDepot. Additionally, responsible for maintaining standards; meeting prescribed timelines and budgetary objectives; exuding proactive abilities to work, while continuously improving the learning process for loanDepot employees. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
Requirements
- High school diploma or equivalent is required.
- Minimum one (1) + years of related work experience required.
- Mortgage banking/mortgage origination experience required.
- This role will be 100% onsite in Southfield, MI.
Responsibilities
- Actively supports and promotes loanDepot’s core values, statement of purpose, strategies, and reward compensation models; understands and complies with best practices.
- Works in conjunction with Human Resources and Recruiting departments to deliver new hire, on-boarding, and ongoing training of employees.
- Responsible for the design, implementation, evaluation, and ongoing maintenance of classroom and online training solutions; measures the effectiveness of training and education solutions.
- Determines and implements best delivery methods and approaches for materials; conducts front-end analysis to determine user needs and assess performance gaps.
- Delivers high-quality online and paper-based materials including slides, participant guides, instructor guides and assessments.
- Responsible for the enrollment, tracking and reporting process for each class.
- Maintains existing materials to ensure they are in-line and up-to-date with operational processes, systems, and products.
- Partners with a variety of subject matter experts to identify training needs, content, and content updates; interfaces with employees and managers to assure on time delivery and accuracy of materials.
- Maintains knowledge of current training techniques: researches new/better ways to promote the internal training.
- Responsible for using integrity when using the performance review system.
- Performs other duties and projects as assigned.
Benefits
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
