Training & Development Manager

Securitas Security Services • Bedford, NH

2h • Onsite

About The Position

The Securitas Northern New England Area is seeking a Training & Development Manager to lead New Hampshire and Vermont branches' training compliance and drive the ongoing development of Securitas employees. This leadership role requires a proactive individual committed to fostering employee growth through effective coaching, training, and professional development, aligning with the core values of Integrity, Vigilance, and Helpfulness. The manager will plan, coordinate, and deliver training programs for Security Officers, Supervisors, and other team members, ensuring compliance with company and state-mandated requirements while developing tailored programs for specific clients and sites. This is a salaried position with responsibility for independent decision-making on major training functions and initiatives.

Requirements

• 2–3+ years of related experience (or equivalent combination of education and experience)
• Strong communication, presentation, and public speaking skills
• Ability to assess training needs and deliver effective programs
• Proficient with computers and presentation tools
• Strong organizational, planning, and project management skills
• Ability to coach, mentor, and provide feedback
• Excellent interpersonal skills across all levels
• Customer-focused with a results-driven mindset
• Ability to learn and apply security operations
• Must be at least 18 years of age.
• Must have a reliable means of communication
• Must have a reliable means of transportation
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and onboarding check.

Nice To Haves

• Experience in training or management preferred
• AVADE Instructor
• MOAB Instructor
• CPR/First Aid/AED Instructor
• Firearms Instructor (a plus)

Responsibilities

• Support operational leadership in achieving training and development objectives; partner with management to establish annual training goals.
• Ensure compliance with all legally mandated and company-required training programs; maintain documentation to meet client contract requirements.
• Conduct training needs analyses and collaborate with managers to identify gaps, training methods, and solutions.
• Develop training policies, programs, and schedules based on identified needs while coordinating to avoid service disruptions.
• Select and implement effective instructional methods (classroom, group training, self-study, simulations, computer-based training, etc.).
• Create and maintain training manuals, reference materials, assessments, multimedia aids, and other instructional resources.
• Train instructors and supervisors in effective training delivery, including orientation programs, on-the-job training, safety practices, supervisory development, and policy updates.
• Maintain training records, generate statistical reports, and evaluate program effectiveness and trainee progress.
• Perform related duties and tasks as required to support the office and training functions.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
• Availability of accessing earned wages on a daily basis, prior to payday (restrictions and fees may apply, certain waiting periods may also apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED