Training & Development Manager (Bilingual/Spanish)

KO Business Solutions•Chicago, IL

3d•$60,000 - $70,000

About The Position

KO Business Solutions is proud to work with a dynamic nonprofit dedicated to improving the quality of life in underserved communities by reducing health disparities through self\-empowerment, holistic health education, and direct services. They offer comprehensive HIV care, harm reduction, and outreach programs grounded in equity, compassion, and community empowerment. We are seeking a Training & Development Manager who will be responsible for the overall strategic direction and operational effectiveness of the HEART @ Work program, ensuring its alignment with organizational goals and successful client outcomes, including ensuring high\-quality case management and positive training, development, and employment outcomes, and meeting performance targets, documentation standards, and support needs of the HEART @ Work Programs

Requirements

3–5 years in case management, workforce development, outreach
Grant writing, data evaluation, and reporting experience
Master’s in Public Health, Social Work, Counseling, or related field required
Strong leadership and crisis response skills
Culturally competent and passionate about serving Black, Latino, and LGBTQ+ communities
Fluent in English & Spanish Required
Proficient in Microsoft Office and data systems
Valid driver’s license & reliable transportation

Responsibilities

Leads the strategic planning and development of the HEART @ Work program, ensuring its relevance and effectiveness in meeting workforce development needs.
Oversees the day\-to\-day operations of the program, ensuring efficient and high\-quality service delivery.
Monitors program performance against established goals and metrics, implementing corrective actions as needed.
Ensures compliance with all funding requirements, organizational policies, and relevant regulations.
Prepares and submits regular reports on program activities, outcomes, and financial status to senior leadership and funders.
Oversees the program budget, ensuring responsible allocation and expenditure of funds.
Monitors financial performance, tracks expenses, and ensures adherence to budgetary guidelines.
Collaborates with the Executive Director and the finance department on financial reporting and audits.
Identifies, cultivates, and nurtures relationships with potential and existing employers across various industries.
Develops and implements strategies for engaging employers to create internship, training, and direct employment opportunities for program clients.
Establishes and formalizes partnerships through the development and execution of Memoranda of Understanding (MOUs).
Represents Project VIDA at community events, industry forums, and networking opportunities to promote partnerships and program visibility.
Stays informed about labor market trends and employer needs to ensure program offerings remain relevant and responsive.
Plans and structures courses in conjunction with community advisors to address specific in\-demand skills identified through labor market analysis and employer feedback.
Identifies and vets qualified external consultants or subject matter experts to teach specialized skills courses.
Manages the engagement and coordination of consultants, ensuring adherence to curriculum objectives and quality standards.
Delivers engaging and effective instructional sessions in various modalities: in\-person, virtual, and hybrid formats.
Facilitates interactive learning environments that encourage participation, critical thinking, and skill application.
Delivers training sessions on a variety of workforce development topics, including but not limited to professional skills, job search strategies, digital literacy, and specific industry\-related knowledge.
Adapts teaching methods and content to accommodate diverse learner backgrounds, abilities, and learning paces.
Provides constructive feedback to participants to support their learning and skill development.
Utilizes appropriate technology and platforms for virtual and hybrid instruction.
Conducts comprehensive assessments with agency staff and clients to identify skills, interests, areas for growth, and barriers to employment.
Facilitates individual career exploration sessions, helping individuals identify viable career paths and set realistic goals.
Provides clients with intensive job search assistance, including developing effective job search strategies and identifying potential employment opportunities.
Delivers resume and cover letter writing training, assisting clients in creating compelling application materials.
Conducts mock interview sessions and provides constructive feedback to enhance clients' interview skills.
Offers ongoing support and guidance to clients throughout their job search and initial employment phases.
Provides appropriate resource referrals for additional support services (e.g., housing, childcare, transportation).
Maintains accurate and timely documentation of all client interactions and progress.
Collaborates with employers to identify job openings and facilitate client placements.
Participates in team meetings and professional development opportunities.
Assists agency staff and their supervisors in creating workforce development plans, including identifying appropriate external training programs/workshops, hiring consultants to provide training, and/or developing and delivering agency\-wide training.
Provides regular supervision and conducts performance evaluations for program staff, offers constructive feedback, and supports staff in achieving their professional goals.
Fosters a collaborative and supportive team environment at the agency.
Manages program recruitment, onboarding, and training as needed.