Training and Development Specialist V

TX-HHSC-DSHS-DFPS • Houston, TX

1d • Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Responsible for planning, assigning, and delivering training to new inspectors in Provider Investigations. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Requirements

• 24 months experience in a Long-term Care Regulation (LTCR) as an inspector or program manager in Provider Investigations required.
• Knowledge of Long-Term Care Regulation Provider Investigations.
• Knowledge of automation programs utilized by Long-term Care Regulation programs such as IMPACT, TULIP, ASPEN, etc.
• Knowledge of MS Office Suite (Teams, PowerPoint, Excel, Word, etc.).
• Knowledge of employee development principles, practices, and techniques.
• Knowledge of group processes, group dynamics, and interpersonal relations.
• Knowledge of innovation training and development techniques and best practices.
• Knowledge of and ability to apply instructional design and curriculum development principles, including the development of learning objectives.
• Skill and experience in problem identification, analysis, and resolution.
• Skill in effective verbal and written communication.
• Skill in planning and budgeting various employee development programs.
• Skill in evaluating quality and effectiveness of employee development programs and analyzing results.
• Skill in facilitating workshops, training and development sessions, and meetings.
• Skill in establishing and maintaining effective working relationships.
• Skill in applying training and employee development procedures and techniques.
• Skill in using a computer and applicable software such as IMPACT, ASPEN, TULIP, Word, PowerPoint, Excel, Word, etc.
• Ability to manage workload within a given timeframe and/or deadline.
• Ability to summarize complex information for agency decision-makers.
• Ability to assess and analyze employee development needs an develop effective project plans.
• Ability to develop employee development programs and formulate development/learning objectives.
• Ability to communicate effectively, orally and in writing.
• Ability to apply quality assurance standards.
• Ability to apply adult education principles, practices, and techniques.
• Ability to work independently.
• Ability to supervise the work of others even without a direct reporting relationship.

Nice To Haves

• Graduation from an accredited four-year college or university preferred.
• Experience with Adult Learning Principles preferred.

Responsibilities

• Participates in the development, planning, organization, and coordination of training activities and operations for Provider Investigations Long-term Care Regulations (LTCR) field staff, in-person and virtual training.
• Works with upper-level managers in the coordination, execution, and tracking of training and program activities across the state.
• Oversees the assessment, preparedness, and compliance for new LTCR Provider Investigations staff regarding laws, regulations, policies, and procedures.
• Oversees new hire training progress and reports results to leadership as needed.
• Conducts program evaluations through surveys, evaluations, and monitoring activities in the Learning Management System.
• Monitors standards for Provider Inspector progress within educational and training program(s) across the state; works with program staff to determine trends and resolve operational and technical problems.
• Collaborates with others to determine needs for improved statewide consistency.
• Participates in the development and implementation of new and existing training programs and initiatives and delivers training.
• Develops program and training procedures and reviews course curriculum and other educational materials.
• Acts as liaison between internal program staff and state office management; resolves problems, and serves as subject matter expert (SME) in various training environments to include program development, classroom settings, and mentorship.
• As a Subject Matter Expert (SME), prepares and conducts seminars and presentations about LTCR in an effort to educate various audiences such as staff, management, or state officials.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
• defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees