Training Coordinator

AMEGO INC•Franklin Town, MA

10d•$47,000 - $52,000

About The Position

The Training Coordinator is responsible for coordinating and facilitating activities related to initial and ongoing employee training and development. The Training Coordinator is responsible for providing staff training, working with program managers to address training needs and maintaining training records. The Training Coordinator reports directly to the Director of Training and works in collaboration with all agency program managers to implement meaningful training and record-keeping measures.

Requirements

Bachelor’s preferred. Specific training relative to human services is a plus.
Effective communicator.
Demonstrated commitment to valuing, nurturing, and celebrating diversity within the organization for staff and clients and belief that cultural competence drives quality.
Mentor who nurtures and encourages the growth and development of all staff.
Comfort and capacity to work within a highly decentralized delivery system and centralized administrative service structure.
Familiarity and experience with Massachusetts community-based system is a plus.
Ability to work flexible hours including early morning, evenings and weekends as needed.
Maintain the following certifications/licenses: CPR/First Aid; Safety Care, Driver’s License.
Proficiency in Microsoft office (Excel, PowerPoint, Outlook, and Word).
Experienced with entering and analyzing data.
Strong time management skills and ability to meet deadlines.

Nice To Haves

Bachelor’s preferred. Specific training relative to human services is a plus.
Familiarity and experience with Massachusetts community-based system is a plus.

Responsibilities

Oversee and conduct Amego’s New Hire Orientation & Training Program.
Implement interactive training presentations (live and recorded).
Maintain certification as a trainer for the externally regulated certifications that Amego’s training department rovides to all staff (e.g., CPR, Safety-Care)
Participate in ongoing training assessment to monitor effectiveness of trainings delivered.
Plan and produce new and updated eLearning trainings that meet organizational or regulatory learning objectives
Routinely update and review tracked training outcomes and compliance.
Collaborate with department leadership to implement evidence-based training strategies across Orientation and Training content
Manage training completion records in the agency’s online learning management system.
Work in collaboration with program managers to address training needs for program staff.
Foster a welcoming and supportive environment for staff new to Amego.
Stay abreast of developments and changes in agency-wide policies and procedures.
Work in collaboration with programs and service divisions to ensure that all Amego staff have received training in the most updated policies and procedures.
Participate as an effective, respectful, and positive member of the Amego Team and contribute to joint efforts of the agency. Maintain an appreciation for the scope and responsibilities of fellow employees.
Develop and maintain positive working relationships with all agency departments.
Perform other duties as assigned.