Training Coordinator

Milestone Technologies Inc. • Los Lunas, NM

42d

About The Position

As the Training and Development Coordinator, you will play a key role in delivering training courses within a defined curriculum to support a hyper-scale, global data center organization using Open Compute Platform hardware. Your responsibilities will encompass assessing training needs, developing curriculum, and contributing to the creation of Certification Exams to ensure consistent adherence to processes across diverse geographical locations.

Requirements

• 3+ years of experience in Learning and Development.
• Bachelor's degree in Learning and Development or equivalent experience is preferred.
• Excellent presentation, interpersonal, multi-tasking, and writing skills are required.
• Curiosity and passion for learning.
• Ability to collaborate and influence across multiple teams and stakeholders.
• Exemplary customer service mindset, high motivation, and a team player.
• Effective verbal and written communication skills; ability to convey ideas independently.

Responsibilities

• Deliver a defined technical training curriculum in both in-person and virtual classroom environments.
• Collaborate with the Product Management team and cross-functional groups to develop high-quality training courses.
• Plan training logistics and create communication templates for large technical rollouts.
• Understand the training needs of various communities by working closely with Operations Managers and Development Teams.
• Onboard, train, and collaborate with contract IT Trainers and other technology vendors.
• Work with the Training Program Manager to plan, build, and update the training curriculum and Certification exams.
• Develop course materials, including slide decks, lab handouts, lecture manuals, assessments, and reference guides.
• Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS).
• Provide constructive feedback to the technical publications team to enhance training courses, certifications, and digital content.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees