Training Coordinator (64670)

Volunteers Of America Western Washington•Everett, WA

10d•$28 - $30

About The Position

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization. GENERAL FUNCTION: Coordinate the training schedules for students, projects, and outreach activities. Assist with all trainings offered by the Dispute Resolution Center. Support marketing efforts, as directed by the training manager. Provide administrative support for Small Claims Court and Renters Certification as needed. Coordinate and organize projects, logistics, and the delivery of all trainings. Technology support during training utilizing zoom, google docs, including managing the chat for the trainer.

Requirements

Associate degree preferred, or equivalent experience
Minimum typing requirement 40 to 45 wpm
Intermediate level Zoom (managing multiple zoom rooms proficiently is a must).
Intermediate level Microsoft Office 365
Intermediate level of Excel/google sheets
Intermediate level of google office tools/sharing process
Intermediate level Outlook
Consistent accuracy/ Attention to detail
Strong organizational skills
Excellent written and verbal communication
High level of emotional intelligence
Highly developed interpersonal skills with the ability to work cooperatively with staff, students, and the community (team player)
Ability to prioritize and work independently on complex tasks

Nice To Haves

Experience in project coordination, outreach, sales and marketing, and customer service
Experience coordinating daily activities and/or training calendars
Demonstrated belief in alternative dispute resolution processes

Responsibilities

Coordinate all functions of the training department
Prepare training material for distribution
Process student registrations and assist to fill classes
Establish and promote relationships with students
Liaison to the public, community, and citizens
Coordinate and prepare special projects as assigned
Provide online training technical support (zoom and Google Docs)
Support with data collection for all training projects including Renters Certification
Provide administrative support for Small Claims Court mediations
Other DRC duties as assigned