Training Coordinator

Northstar Behavioral Health Network•St. Paul, MN

About The Position

Purpose Statement: Join a Team That Changes Lives—Including Yours! Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS). At Northstar Behavioral Health, we don’t just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people! We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events – We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community – From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth – With our expanding network of over 200 clients and growing, we provide the support and tools for you to thrive professionally. A Culture of Support – Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration. Job Dues and Responsibilities: (Essential Functions) The training coordinator will be responsible for creating a cohesive training program that is extensive and covers all necessary guidelines and regulations (PPE, DHS, HIPAA, and any other mandated protocols). This will be in addition to existing training guidelines and protocols already standing. Coordinate between site supervisors and recruiting specialists about training scheduling and continued coaching guidelines. Create a site specific training manual, comprehensive and detailed to use as a tool while training new staff members. Comprehensive on-site coaching to prepare the behavioral health technicians and related staff members in hands-on training in areas such as; medication passing, drug testing, client discharges, safety and emergency procedures, client clinical charting, client rounding, cleaning and sanitizing, and kitchen duties and expectations. Work with the management team to ensure that training procedures are up to date and are at their approval when navigating between sites and different supervisors. Report to the Human Resources department for updates on training qualifications and training expectations as they change and fluctuate annually and bi-annually. Write templates for email correspondence, Procentive, and other related electronic communications. Shadow new technicians on-site during their scheduled shifts at the designated facilities as well as at an administrative level. All other duties as assigned by the Operations Specialist Carry out and attain the Mission, Vision and Values of the company. Miscellaneous Responsibilities and Duties 1. Maintain knowledge of the functions, operation and mission of the Behavioral Health Technician and Behavioral Health Technician Supervisor roles. 2. Outstanding interpersonal relationship building and employee coaching and development skills. 3. Ongoing demonstrated ability to develop Behavioral Health Technicians. 4. Knowledge of 245 statutes, MDH statues, and all other governing bodies 5. Excellent organizational management skills. 6. Practice a high level of confidentiality. 7. Fill in at the site in the absence of a Technician Supervisor

Requirements

High school diploma or GED.
Successfully complete a background study.
Free of chemical use problems for at least one year immediately preceding hire date and sign a statement attesting to that fact.
Must be eighteen years old. CPR and 1st Aid certified or willing to participate in courses provided by NBH.
Proficient working knowledge of Microsoft Office and internet research.
Physical ability to perform the responsibilities of the position which include, bending, stooping, sitting, walking, and lifting at least 30 pounds.

Nice To Haves

Previous experience in human services and/or healthcare environment as related to position responsibilities.
Direct client care experience with chemical dependency treatment and rehabilitation.

Responsibilities

Creating a cohesive training program that is extensive and covers all necessary guidelines and regulations (PPE, DHS, HIPAA, and any other mandated protocols).
Coordinate between site supervisors and recruiting specialists about training scheduling and continued coaching guidelines.
Create a site specific training manual, comprehensive and detailed to use as a tool while training new staff members.
Comprehensive on-site coaching to prepare the behavioral health technicians and related staff members in hands-on training in areas such as; medication passing, drug testing, client discharges, safety and emergency procedures, client clinical charting, client rounding, cleaning and sanitizing, and kitchen duties and expectations.
Work with the management team to ensure that training procedures are up to date and are at their approval when navigating between sites and different supervisors.
Report to the Human Resources department for updates on training qualifications and training expectations as they change and fluctuate annually and bi-annually.
Write templates for email correspondence, Procentive, and other related electronic communications.
Shadow new technicians on-site during their scheduled shifts at the designated facilities as well as at an administrative level.
All other duties as assigned by the Operations Specialist
Carry out and attain the Mission, Vision and Values of the company.
Maintain knowledge of the functions, operation and mission of the Behavioral Health Technician and Behavioral Health Technician Supervisor roles.
Outstanding interpersonal relationship building and employee coaching and development skills.
Ongoing demonstrated ability to develop Behavioral Health Technicians.
Knowledge of 245 statutes, MDH statues, and all other governing bodies
Excellent organizational management skills.
Practice a high level of confidentiality.
Fill in at the site in the absence of a Technician Supervisor