Training Coordinator/Assistant

Bridgewell • Peabody, MA

1d

About The Position

The Training Coordinator/Assistant provides administrative support to the Training department including managing training documentation and training materials, maintaining, and troubleshooting the e-learning database/platform (Relias/E-Academy), creates training compliance reports and necessary communications to the employees and manager and providing assistance to the staff developers in ensuring classrooms are prepared and set-up for all trainings.
Schedule: Monday-Friday 8:00am-4:00pm or 9:00am-5:00pm (40 hours per week)

Requirements

• A minimum of a High School diploma is required.
• Experience working in an office setting and human service organization(s) preferred.
• Competent in technology to include the ability to coordinate entry into a data management system and use Microsoft Office products proficiently.
• Strong Excel and PowerPoint skills.
• Strong writing skills and verbal communication skills.
• Ability to multi-task, problem solve and maintain a high level of organization.
• Ability to travel occasionally to offsite locations.

Nice To Haves

• Event coordination experience is a plus, as is familiarity with training/Learning Management Systems.

Responsibilities

• Provides general administrative support to the Training Department, including but not limited to preparation of training materials including document preparation for trainings, (printing, scanning, mailing filing), data entry, create/maintain/submit on-going reports, track certifications etc.
• Monitors, tracks, and communicates training compliance with employees, managers and administration through reports, emails, and compliance meetings.
• Works closely with the Employee Relations to communicate up-to-date information on training compliance and training statuses.
• Attends training courses as requested and ensures preparation of materials for trainings; completes close out and follow-up reporting of trainings.
• Assists the Director of Professional Development with maintaining training/training room schedules.
• Assists the staff developers in setting up/cleaning up the training room and the computer lab for all meetings/trainings.
• Acts as point of contact for employees, managers and trainers and keeps track of training attendances.
• Acts as the Subject Matter Expert for Relias input, data, reports, issues, and questions including updating and maintaining curriculum in the e-Learning system.
• Assists with reception desk coverage as requested.
• Assists in preparation of employee events.
• Supports, respects, and promotes an environment which fosters Diversity, Equity, Inclusion and Belonging for all employees and people in our services.
• Remains in compliance with all annual mandatory trainings.
• Other duties as assigned.

Benefits

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED