Training Captain (Seasonal)

Marina Holdings LLC•Yarmouth, ME

55d•Onsite

About The Position

Maine Boating Academy (MBA) and Freedom Boat Club of Maine (FBC) are seeking U.S. Coast Guard-licensed Captains to provide on-water training for customers. This part-time seasonal position runs from May 15th through October 15th and requires availability on weekdays, weekends, and holidays. The role emphasizes good communication skills and friendly customer service. The company offers flexible scheduling, promotes continuing education/training, and provides mentors in a fun, friendly work environment. A successful Boat Training Captain is courteous, responsible, detail-oriented, and provides excellent customer service. The position is part-time/seasonal, reporting to the Freedom Boat Club (FBC) Operations Manager, with a pay rate of $35/hour and a flexible work schedule starting May through October. Maine Boating Academy offers customizable on-water training courses for both new and seasoned boaters, covering topics from basic safety and navigation to advanced maneuvering. Freedom Boat Club provides an affordable alternative to boat ownership, offering members maintenance-free boating and unlimited access to fleets of new model year boats at various locations.

Requirements

US Coast Guard Captain's License: Minimum requirement of Operator of Uninspected Passenger Vessel (OUPV).
Seeking a candidate with a positive outlook, a strong work ethic, and a great team player with a cooperative attitude in working with supervisors and fellow employees.
Must love working around the water and have extensive experience operating small, outboard-powered vessels (21-25 ft) similar to our MBA training boat, a 24' Sea Fox 249 Avenger.
Must have highly effective communication skills and impeccable customer service abilities.
Must be a self-starter and capable of working unsupervised.
Must be organized, high attention to detail, and adhere to all safety policies.
Physical ability to lift/carry up to 30 lbs. and be able to board/un-board boats.
This position requires the employee to spend significant time outside in all weather conditions, and weekend shifts are required as needed.
Background checks are required for all applicants 21 or over.

Nice To Haves

Previous instructor experience is highly desirable.

Responsibilities

Provide high quality on-water safety and navigational training to FBC and MBA customers.
Identify and monitor FBC and MBA client training needs.
Design, plan, and implement training programs, policies, and procedures to fulfill those needs.
Ensure the training offered always meets or exceeds customer satisfaction.
Greet customers in a friendly, upbeat, courteous, and professional manner.
Maintain a calm, positive attitude and always ensure high quality, impeccable customer service standards are met.
Familiarize self with local waters to provide key local knowledge tips and basic chart guidance.
Consistently monitor weather to ensure it is conducive for training.
Ensure the FBC & MBA boat is meticulously clean and customer ready.
Communicate any repair needs to the Yarmouth Boat Yard service team.
Request supplies for the FBC and MBA boat as needed.
Conduct end of season year in review.
Identify areas for improvement.
Ensure MBA training materials, courses and programs are current, accurate, and effective.