Training and Development Specialist III

TX-HHSC-DSHS-DFPS • San Antonio, TX

2d • Onsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Provides complex (journey-level) educational activities and services to state hospital employees, as well as serves as subject matter expert on provision of services to clients. Incorporates a perspective into developing, planning, organizing, conducting, and evaluating educational and training programs/opportunities in new pre-service training, annual refresher training, and on-the-job training. Responsible for tracking and ensuring accuracy of hospital curriculum.

Ensures employees are effectively trained in the core and specialty competencies required for their position. Ensures accurate records of training are maintained and utilizes the training software program in maintaining and providing employee training records and in reporting training compliance. Tracks employee training for all state hospital employees. Maintains survey readiness for the department. Works under general supervision of the Facility Competency and Training Department (FCTD) Assistant Director, with moderate latitude for the use of initiative and independent judgment. Must understand that the duties, location of work and shift pattern are subject to change as determined by the administration to meet the needs of the hospital. Must understand that the duties may include exposure to blood or other potential infectious materials.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

• Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to enter and track large amounts of data and utilize databases.
• Ability to work in a team environment and interact with individuals of different backgrounds and types of education.
• Bachelor's Degree required. Two years in teaching professionally may substitute for degree.
• Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
• All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
• Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required.

Nice To Haves

• Ability to work with individuals with mental illnesses preferred.
• Teaching in adult education preferred.
• Two years of experience working in mental health field is preferred.

Responsibilities

• Conducts training and maintains a positive learning environment that encourages employee participation and achievement of staff competency.
• Ensures training rosters for the hospital are entered into PeopleSoft, tracks training of all hospital employees to ensure hospital compliance of 95%.
• Serves as the FCTD curriculum coordinator and subject matter expert (SME) to ensure curriculum is updated as policies change and reflects current versions of the Texas Administrative Code, The Joint Commission (TJC), and Centers for Medicare and Medicaid Services (CMS) standards; develops new training; addresses any local customization of standardized training; enhances training content and/or interest.
• Monitors and documents the actions and behaviors of class participants to ensure compliance with psychiatric hospital policies and FCTD guidelines.
• Maintains necessary certifications to teach certain FCTD courses and other assigned classes.
• Demonstrates organizational skills in all aspects of the position.
• Demonstrates accurate and effective use of the PeopleSoft TIMS computer training tracking system in order to ensure correct and complete documentation of staff training.
• Performs other duties as assigned in order to ensure services are provided.

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level