Training & Admin Support Specialist

CyberMedia Technologies•Fort Belvoir, VA

4h•Onsite

About The Position

We are seeking a skilled Training & Admin Support Specialist to join our team. In this role, you will provide administrative support to the Defense Systems Management College (DSMC), working closely with the DSMC faculty, students and administrative staff to provide a wide variety of functions in support of courses, lessons, learning events, workshops, symposia, etc. This position is full time on-site at the DSMC offices on Ft. Belvoir in Virginia.

Requirements

Bachelor's degree in Education, Business Administration, Data Analysis, or related field
Minimum 5 years of experience in educational support, project coordination, or data analysis
Experience with learning management systems (LMS) administration and management
Demonstrated experience in data collection, analysis, and reporting
Proficiency in data analysis software and statistical reporting tools
Advanced skills in Microsoft Teams for education and the use of Microsoft Office Suite (Excel, PowerPoint, Word).
Experience with learning management systems (DAU LMS experience preferred)
Database management and data manipulation capabilities
Graphic presentation and report formatting skills
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Project management and coordination experience
Ability to work collaboratively with faculty, staff, and students
Strategic planning and implementation capabilities
Budget tracking and resource management skills
Attention to detail and accuracy in data management
Ability to multitask and manage competing priorities
Ability to obtain and maintain required security clearance
Flexibility to adapt to changing program requirements and schedules
Customer service orientation with focus on student and stakeholder needs
Ability to work independently and as part of a team

Nice To Haves

Experience supporting academic or training programs in a military, government, or educational environment preferred
Experience with government contracting and compliance preferred

Responsibilities

Data Management & Analysis: Collect and maintain student information, feedback, and historical data; prepare statistical reports and graphic presentations for faculty and leadership; format and manipulate data into logical, user-friendly products
Student Communication & Systems Management: Communicate with students via email and DAU's learning management systems; manage and load current course and administrative documents into all learning management systems; analyze communication trends to develop solutions for student needs
Learning Materials Coordination: Collaborate with faculty and staff to ensure learning materials are properly prepared, available, and distributed according to established schedules; manage commercial product inventory, DSMC-generated materials printing/loading, and DAU publication storage and electronic access
Strategic Planning & Implementation: Participate in strategic planning efforts; collaborate with faculty on current operations, future plans, and goals; research and develop implementation plans based on director guidance and stakeholder feedback; administer plans to ensure progress toward established goals
Meeting Participation & Course Development: Attend required meetings to support development and implementation of residence and virtual course requirements; review and analyze subject matter expert data; recommend alternative data collection methods and solutions; provide recommendations for course and mission assistance improvements
Performance Analysis & Reporting: Analyze data from multiple sources including student pre/post-course instruments and feedback mechanisms to identify curriculum development trends; assemble draft reports and briefings for Directors on policies, progress, feedback, and program aspects
Budget & Resource Management: Partner with staff leads to track budget expenditures for assigned courses and programs; maintain material ordering schedules for course managers and program leads
Mission Support: Provide assistance with additional duties as assigned in support of the DSMC mission
Communication Management: Handle daily phone calls and visitor reception
Event Coordination: Schedule meetings, conferences, and training events as required
Calendar & Information Management: Maintain calendars and office schedules; participate in budget and information management activities as requested by course managers and program leads
Data Compilation & Reporting: Collect, compile, formulate, and disseminate pertinent course schedule data upon course completion and as requested
Faculty Support: Assist with development of annual projections for faculty teaching assignments
Report Preparation: Prepare and consolidate reports requested by course managers and project leads following course or program conclusion
Documentation Management: Update Standard Operating Procedures (SOPs) bi-annually