Trainer

The University of OklahomaTulsa, OK

About The Position

Join the National Resource Center for Youth Services (NRCYS) at the University of Oklahoma (College of Continuing Education/Outreach) and be part of a team dedicated to improving the effectiveness of human services through training, consultation, and technical assistance in Oklahoma and across the nation for over 50 years. NRCYS is a leader in youth service philosophy, best practices, and youth engagement. Position Summary: The Trainer is responsible for designing, developing, and delivering high ‑ quality in ‑ person and virtual training for professionals serving children, youth, and families. This role provides training, consultation, and resource development in support of state and national initiatives.

Requirements

  • Bachelor's Degree in Business, Human Relations, Psychology, Education, or related field, AND: 24 months training-related experience.
  • Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 72 months of related experience.
  • Knowledge of adult learning and training techniques
  • Effective communication and listening skills
  • Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams) and Adobe
  • Strong presentation and facilitation skills
  • Ability to research topics and maintain professionalism

Nice To Haves

  • Bachelor’s degree in social work, psychology, human services, or a closely related field.
  • Master's degree in social work, psychology, human services, or a closely related field.
  • Experience working in public or private social service agencies serving children, youth, and families, with a working knowledge of child welfare, juvenile justice, and related multidisciplinary service systems.
  • Knowledge of trauma-informed care practices, child development, and youth engagement.
  • Designing and facilitating in-person and virtual training and group learning sessions.
  • Developing and evaluating training using instructional design and adult learning principles.
  • Developing asynchronous (self-paced) training modules.
  • Creating and delivering in-person, virtual, and blended learning experiences.
  • Providing technical assistance and consultation.
  • Applying evidence-based and research-informed practices to training and consultation.
  • Understanding federal legislation, policies, practices, and initiatives related to children, youth, and family services.
  • Collaborating with public and private child‑ and youth-serving organizations.
  • Strong oral and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to provide high-quality services while managing multiple projects under strict deadlines.
  • Commitment to lifelong learning and professional development (including knowledge of accessing child welfare legislation and continuing education resources).
  • Ability to think critically, problem-solve, and exercise professional judgment.
  • Excellent interpersonal skills (including the ability to deliver high-quality customer service and participate in departmental and cross-departmental work teams).

Responsibilities

  • Design and develop workshops, virtual training modules, and other learning opportunities.
  • Create tools, activities, and best-practice resources to support service delivery.
  • Evaluate training effectiveness and incorporate feedback.
  • Deliver in-person and virtual training to professionals (adults) working with children, youth, and families.
  • Facilitate interactive workshops, seminars, and group learning experiences.
  • Provide capacity-building consultation for individuals and organizations.
  • Offer subject-matter guidance.
  • Plan and coordinate projects, meetings, and training events.
  • Utilize data to guide decision-making and evaluate impact.
  • Participate in collaborations, workgroups, and partnerships.
  • Communicate effectively with stakeholders.
  • Plan and attend internal and external meetings.
  • Maintain current knowledge of legislation, trends, and best practices.
  • Conduct research to support training and development.
  • Prepare reports, correspondence, and documents.
  • Regional and statewide travel is required on a regular basis.
  • Uphold, safeguard, and engage in activities to support NRCYS.
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