Credit Union Operations Trainer

University of Hawaii FCU•Honolulu, HI

About The Position

Working with the Manager of Project/Process Improvement & Training, develops, administers, organizes, and conducts training programs for credit union employees; evaluates and enhances existing training programs and makes recommendations for improvement. This position reviews, analyzes and evaluates business processes and user needs to improve/organize operational procedures and to ensure consistency within the credit union.

Requirements

High school diploma or GED is required.
Must be knowledgeable in MS Office Suite.
Two years training experience.
Two years public speaking or group presentation experience.
Excellent interpersonal and communication skills.
Excellent analytical, creative, and problem-solving skills.
Able to prioritize workload and meet deadlines.
Able to work independently and make sound decisions.
Able to create spreadsheets and analyze data.

Responsibilities

Research, develops and writes material for new training programs, evaluate and modify existing and proposed programs and recommend appropriate changes.
Conducts new employee training and other applicable training.
Coordinates and conducts core system training (new modules, updates, etc.).
Works with the IT Department to review all system releases and updates to ensure that all departments are notified with applicable changes.
In conjunction with system updates, develops training for all releases, updates, etc.
Ensures that new hire and other applicable training are kept current and updated.
Coordinates outside training classes.
Develops and maintains library system for CUNA training modules (STAR and MERIT).
Develops, maintains and presents internal product/service sales training and operational training tracking system for all employees training and provide monthly and year-end training reports.
Performs other duties as assigned.
Specializes in the internal training of credit union products/services.

Benefits

One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!