Trainer 2300-0700

NEW DAWN SUPPORT SERVICES•Crescent City, CA

5d•$19 - $23•Onsite

About The Position

The Trainer position is a supplemental position that supports new and veteran employees in all programs across New Dawn Support Services (NDSS). This position’s mission is to ensure quality, individualized services to all clients in their purview by enhancing the skills and knowledge of the Direct Support Professionals. The Trainer will provide support and guidance to all DSP through the Individual Support Plan (ISP). The Trainer will reinforce best practices staff follow in their use of Person-Centered Thinking practices and Pro-Act Principles. In addition to the following Trainer duties, a Trainer has the expectations to complete and excel in all responsibilities of the DSP role.

Requirements

High School Diploma or equivalent accredited certification.
1 year of Direct Support Professional experience within New Dawn Support Services
Completion of 1 Person Centered Training and 1 Pro-Act course.
Valid California driver’s license
Clean driving record (DMV printout may be required)
Excellent record of completing all DSP responsibilities consistently and effectively during course of employment at NDSS.
Positive record of attendance, primarily free of tardies and unexcused absences.
Competent knowledge and experience in effectively working with individuals with intellectual and developmental disabilities, and behavioral challenges.
Knowledge in supporting individuals with social and/or emotional needs pertaining to one’s Mental Health care. Many served individuals are dual diagnosed with both a development disability and mental health concerns, and knowing how to support both is essential.
Excellent written and verbal communication skills including the ability to make group presentations and provide in-service training and education.
Knowledge and basic understanding of agencies supporting developmental disabilities, including familiarity with Regional Center requirements, Department of Development Services requirements, and Department of Health and Human Services requirements.
Skills in record keeping and oral communications.
Basic math skills to perform basic paperwork such as timesheets, finance assistance logs, schedules, etc. and to successfully mentor individuals supported.
Ability to analyze complex situations, negotiate for case planning and evaluate potential improvement.
Ability to present complicated case information clearly and concisely.
Ability to organize work effectively and successfully manage own time.
Ability to maintain effective communications with clients, co-workers, and community organizations.
Ability to work under stressful conditions and to remain calm and objective.
Adept computer literacy, including ability to understand and master organizational used programs such as Therap, Paycom, Microsoft Word, Outlook, and Teams.
Have First-Aid Basics and CPR training certification.
Required to undergo and clear criminal background check via fingerprint clearance.
The willingness and ability to perform all the essential functions of the job.
The ability to work collaboratively with clients, community partners, and co-workers.
You must provide an I-9, Social Security Card, or proof of eligibility to work in the US.

Nice To Haves

Preference given to individuals with additional experience and education.

Responsibilities

Actively promotes NDSS’s vision, mission, and positive organizational culture across teams and professional relationships.
Promotes and models professionalism as a NDSS representative.
Provides ongoing feedback and support to staff on performance and assists with coaching them to achieve performance goals.
Provides updates to Plan Development Facilitator team, Program Coordinator team, Human Resources Director, Program Director, and Operations Director of progress and growth for supported staff.
Attends monthly team meetings for each individual to ensure strong coordination, teamwork, and plan implementation.
Supports the development of a high functioning effective team through team building, positive conflict resolution and staff development activities.
Identifies program needs and works with NDSS leadership to ensure continuous program improvement.
A Trainer’s primary responsibility will be working 1:1 with employees to ensure they are performing at a satisfactory level, with the goal of all employees performing their essential job functions at a proficient/expert level.
Assists with the orientation and onboarding process for all new hires, helping them quickly and efficiently get a strong base of skills and knowledge to work proficiently with the individuals they match with.
Supports and ensures the completion of training checklists for new hires. Reviews and completes training checklists with established staff on an annual basis, or as needed. Works with Human Resources Director and Program Coordinators to submit and catalog completed training checklists.
Actively engages staff in the use of person-centered planning practices to ensure high quality services and client engagement.
Works closely with teams to effectively implement each plan.
Supports and trains the DSP team in following the Individualized Service Plans (ISP) for clients, ensuring consistency on progress on goals.
Educates and Trains staff on the use and efficiency of all internal technological programs including Therap, Paycom, and Microsoft Teams. Ensures all supported staff complete ISP data tracking as necessary and it a quality level. Ensures staff understand the clocking in and out process properly on EVV and Paycom, along with completing allocation forms correctly.
Gathers information using Person-Centered Planning skills and relays that to the admin and PDF team to help further develop plans.
Educates and trains DSP team with understanding the medical advocacy process and understanding all aspects of the individual’s medical care. Includes support in facilitation of all needed aspects of attending and scheduling medical appointments.
Maintains regular communication with Program Coordinator and Lead Trainer throughout shift to ensure assigned duties and tasks are completed, while also being flexible to be rerouted to urgent training matters.
Other duties as assigned by the Program Coordinator, Operations Director, Program Director, and/or Executive Director.