Trainer - Volvo Penta Product

WESTERN BRANCH DIESEL LLC • Middle River, MD

15d

About The Position

Summary: The Trainer will focus their energy on developing training programs and forecasting future training to meet OEM requirements and to expand service capabilities; facilitating formal classroom, hands on, and web-based training; supporting corporate goals for growth, processes, efficiency, and profitability.

Responsibilities

• Successfully complete and actively maintain specific OEM trainer certifications for required OEM’s.
• Provide training and support for Indel dealers
• Provide required training information and documentation to support factory audits
• Provide OEM diagnostic software management and support.
• Create/maintain relationships with internal leadership teams to assist with the effective communication and development of specific training courses to meet organizational needs.
• Facilitate technical and customer service skills training for customer facing personnel.
• Conduct training sessions in formal classroom, web environment, and hands on for current Indel employees, new hires, and Indel dealers.
• Participate in technician recruitment programs to vocational schools.
• Works within and promotes corporate vision, mission, and values of the organization.
• Share technical knowledge, service bulletins, new product releases and other printed and verbal information with the appropriate personnel. The goal being the overall increase of relevant knowledge and ability within the operation.
• Maintains, develops, and administers training materials & aids.
• Maintains corporate training documentation and training forecasts

Benefits

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business
• Excellent medical, dental, & vision coverage
• Health savings account
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Eight Paid Holidays
• Employee Referral Program
• On the job paid training
• Company events and employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed