Product & Application Trainer

Cedar Gate Technologies Inc•Houston, TX

48d•Hybrid

About The Position

In the role of Product & Application Trainer, you will empower healthcare professionals and organizations to confidently utilize a sophisticated healthcare technology platform comprising multiple applications. You will design and deliver engaging live and virtual training sessions, create dynamic learning materials, and ensure every learner feels supported and equipped to succeed. Your healthcare expertise and professional businesslike image will shape the learning experience, making complex concepts clear and actionable while fostering trust and confidence across diverse healthcare domains.

Requirements

Requires a bachelor’s degree or equivalent experience.
Content editing and screen recording software such as TechSmith Camtasia or similar
Learning Management Systems experience, such as Litmos Learning Management System or similar
Confidence in delivering live training to small and large groups using virtual platforms like Teams or Zoom.
Ability to manage multiple priorities and tasks under pressure to meet performance expectations and deadlines
Disciplined self-starter who is also a positive individual with the ability and desire to learn and keep pace with evolving technological capabilities
Exceptional communication skills, professionalism, and a positive, team-oriented attitude, as well as experience to support this
Maintain a professional, businesslike image to clients, visitors, internal staff, and the public
Excellent interpersonal and observational skills to assess trainee progress and adapt accordingly
Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.
Prior employment in Healthcare, Healthcare Information Technology, or Healthcare Software Development industries
Subject matter expert in one or more of the following: healthcare data, clinical informatics, value-based care, care delivery, nursing, EHR/HIE, medical billing, medical claims and adjudication, population health, pharmacy/PBM

Responsibilities

Develop and maintain training materials for Cedar Gate Technologies clients and internal teams using tools like Litmos LMS and Camtasia.
Create courses, curricula, and resources—printed guides, online documentation, videos, and interactive content—that make learning clear, memorable, and actionable.
Lead instructor-led sessions and virtual training for clients during implementations, with occasional onsite visits for large clients.
Collaborate and build strong relationships with product, sales, marketing, and client delivery teams to keep training content accurate and relevant.
Partner with product management to produce and continually update self-service training resources such as documentation and videos.
Communicate effectively with learners from diverse healthcare backgrounds, who have different levels of clinical, financial, and professional experience.
Apply strong organizational skills to manage priorities, projects, and deadlines while maintaining professionalism and attention to data security and privacy.