Trainer Virtual Block Specialist (Manheim)
About The Position
Candidates must reside close to one of the following Manheim locations: Riverside, CA/Las Vegas, NV/Milwaukee, WI/San Antonio, TX. Job Responsibilities: - Provide training to assigned virtual block specialist team members. - Partner with Op-Ex to create training materials and SOPs for virtual block specialist career pathing. - Support in interviewing and onboarding new hires. - Optimize workflow training for Title Absent call reporting. - Audit commercial, dealer and specialty sales to maximize virtual block specialist support. - Problem solves areas of opportunity with assigned training schedules. - Create additional job aides for virtual block specialist team members. - Building positive relationships with field leaders and auctioneer teams. - Perform other duties as assigned by leadership. - Strong presentation skills. - Other duties assigned by management.
Requirements
- High School Diploma/GED and 7 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience. OR 9 years’ experience in a related field.
- Safe driver’s needed; valid driver’s license required.
- Strong communication and interaction skills for both in-person and virtual individuals required.
- Effective time management, client service, and organizational skills required.
Nice To Haves
- Ability to provide general guidance/direction, training, and technical assistance to Virtual Block Specialists.
- Proficient computer and software skills essential.
- Excellent written and verbal communication skills.
- Strong analytical reasoning and organizational skills are essential.
- Ability to work with limited supervision in a team-oriented and fast-paced environment.
- Ability to maintain good working relationships and build and maintain business relationships.
- Ability to perform 50% or more of daily job duties from on-site auction locations.
- Must possess a strong positive attitude, the ability to multi-task, and enjoy a fast-paced, detail-oriented environment.
Responsibilities
- Provide training to assigned virtual block specialist team members.
- Partner with Op-Ex to create training materials and SOPs for virtual block specialist career pathing.
- Support in interviewing and onboarding new hires.
- Optimize workflow training for Title Absent call reporting.
- Audit commercial, dealer and specialty sales to maximize virtual block specialist support.
- Problem solves areas of opportunity with assigned training schedules.
- Create additional job aides for virtual block specialist team members.
- Building positive relationships with field leaders and auctioneer teams.
- Perform other duties as assigned by leadership.
- Strong presentation skills.
- Other duties assigned by management.
Benefits
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
- Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
