Trainer, Human Resources

SeaWorld•Orlando, FL

About The Position

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: You'll collaborate closely with our park leadership teams and HR Training Manager to support the planning and execution of various training initiatives. We're looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors.

Requirements

A minimum of 2 years of training experience preferred
1 year of new hire orientation facilitation preferred
Experience managing training content in a learning management system
Background in a service industry setting desired
Outstanding communication, interpersonal and presentation skills
Confident and outgoing presence
Ability to effectively handling multiple projects simultaneously
Excellent organizational, time management, analytical and problem-solving skills
Strong facilitation and presentation skills are required
Must be available to work varying shifts/hours based on business need, to include nights, weekends, and holidays

Nice To Haves

Background in a service industry setting desired

Responsibilities

Facilitate various training programs for Ambassadors at all levels and from all divisions
Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors
Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors
Organize training manuals, multimedia visual aids, and other educational materials; review for company policy updates