Traffic Support Attendant

Phoenix Suns•Phoenix, AZ

55d•Onsite

About The Position

Player 15 Group - the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center - is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community. Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality. We are seeking a motivated Traffic Support Attendant to join our team. The attendant reports to the Lead/Manager on duty and is responsible for assisting guests in entering and in finding parking in the assigned parking locations (Mortgage Matchup Center Garage, Jefferson Street Garage and Chase Field Garage).

Requirements

Communication Skills: Ability to convey instructions and information clearly
Guest Service: Dedication to providing excellent service to visitors
Problem Solving: Capacity to address traffic-related issues promptly
Team Collaboration: Work effectively with colleagues and leadership
Adaptability: Flexibility to handle dynamic traffic situations
At least 6 months of customer service experience
Must be able to work weekends, nights and holidays when required
Ability to work the entire event including pre- and post-event activities as needed
Must be able to work indoors and outdoors in a variety of weather, visibility, and volume conditions
Ability to work independently and cooperatively in a team environment
Walking, bending and ability to occasionally lift, carry and put away parcels weighing up to thirty pounds
Ability to stand for prolonged periods of time and may include walking long distances and climbing stairs
Ability to take on any role within the Guest Services Team and switch roles as necessary depending on event requirements
Ability to Read, Write & Speak in English.

Nice To Haves

Bilingual is a plus.

Responsibilities

Assist in maintaining cleanliness and orderliness of designated areas, including trash removal and minor maintenance tasks.
Support team members in setting up and taking down barricades for events or maintenance activities as needed.
Follow facility policies and procedures to ensure a safe and welcoming environment for patrons.
Collaborate with colleagues to address any facility-related issues promptly and efficiently.
Continuously uphold high standards of cleanliness and organization in assigned areas.

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