Traffic & Scheduling Analyst- Associate II

Fiserv • Chesapeake, VA

1d

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Traffic & Scheduling Analyst- Associate II Timekeeper — Role & Responsibilities (Fiserv) Role Purpose The Timekeeper role at Fiserv is responsible for ensuring accurate, timely, and compliant tracking of employee work time, attendance, and pay‑related data. This role supports payroll accuracy, labor cost control, compliance with labor laws, and operational reporting. Timekeepers act as a control point between employees, supervisors, payroll, and HR.

Requirements

• Strong attention to detail
• High integrity and confidentiality
• Working knowledge of payroll and labor rules
• Ability to partner with Operations, HR, and Payroll
• Time management and deadline discipline
• Proficiency in timekeeping systems and basic Excel reporting

Responsibilities

• Time & Attendance Management Review, validate, and approve employee time entries in Fiserv’s timekeeping system (e.g., Kronos/UKG or equivalent). Monitor: Clock‑in/clock‑out accuracy Missed punches Meal and break compliance Shift differentials and premium pay rules Ensure time is recorded according to Fiserv policies and union contracts (if applicable).
• Payroll Accuracy Support Ensure all time data is accurate and complete before payroll cutoff. Correct time entry errors in coordination with supervisors and employees. Validate: Regular hours Overtime (OT) Holiday pay PTO, sick, or special leave codes Prevent payroll errors that could result in overpayment, underpayment, or audit findings.
• Overtime & Labor Control Track and report overtime usage. Ensure OT hours: Are properly approved Align with Fiserv OT policies and site‑level controls Support Operations and Leadership with: OT trend visibility Cost awareness Weekly labor utilization summaries
• Compliance & Policy Adherence Enforce compliance with: FLSA (Fair Labor Standards Act) State labor laws Fiserv timekeeping and attendance policies Ensure edits and adjustments include required documentation and approvals. Maintain audit‑ready timekeeping records.
• Employee & Supervisor Support Serve as the first point of contact for: Timecard questions Pay discrepancies Attendance clarifications Coach employees and supervisors on: Proper time entry procedures Cutoff timelines Policy requirements
• Reporting & Documentation Generate and distribute reports related to: Attendance trends Overtime usage Missed punches PTO balances (as applicable) Maintain documentation for: Time edits Pay adjustments Compliance reviews or investigations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed