Traffic & Parking Attendant | Part-Time | Chesapeake Employers Insurance Arena (UMBC)

Oak View Group•Baltimore, MD

4d•$17 - $19•Onsite

About The Position

Arena Parking Staff is responsible for managing event day traffic and operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.

Requirements

Must be at least 18 years of age
Must have reliable transportation
Maintain composure in stressful situations
Ability to problem solve efficiently
Must be polite, friendly and possess excellent interpersonal skills
Ability to multi-task
Must be able to work independently with minimal supervision and as part of a team
Must be able to stand or walk constantly for an extended length of time
Must be able to work indoors and outdoors in all weather conditions
Effective oral communication and writing skills
Ability to lift a maximum of 25 pounds without assistance

Nice To Haves

Prior parking experience strongly preferred but not required

Responsibilities

Set up traffic and parking signage in advance if guest arrival for events
Ensure safe and efficient traffic flow for all guests
Control/monitor entrance and exit of all guests and employees in and out of the parking lots
Provide all guests a positive first impression by offering excellent customer service
Be familiar with ParkWhiz app and other applicable software
Address all problems and concerns in a timely manner
Keep all traffic flowing both in and out of the parking lots
Monitor parking lots for safety and security of guests, employees and vehicles
Provide guests with directions and other venue information
Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot
Direct guests on how to properly pay for parking when applicable
Maintain a neat and clean appearance during all scheduled shifts
Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.