Traffic Ops Agent

Amerijet International

10h

About The Position

The Traffic Ops Agent is responsible for processing and recording information regarding airway bills about cargo to be dispatched, assists walk in customers and prepares flights documentation by performing the below duties.

Requirements

Able to add, subtract, multiply and divided in all units of measure, using whole numbers, common fractions and decimals
Minimum 2 year of related experience and/or training required
Customs compliance CBP terms and regulations minimum 1 year of experience.
Must have good attention to detail, this includes continuously monitoring shipments from the point of receipt to delivery.
Must be familiar with computer programs, i.e.; Microsoft Office, AES, although some training will be offered.
Must be able to work effectively with minimal supervision.
Effective verbal and written communication skills
Professional etiquette in person, over the phone, and in written communication
Ability to work in a fast-paced environment
Be able to effectively work in a team environment
Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets Amerijet’s insurance standards.
Able to obtain and maintain a SIDA badge.
Willingness to work 8-hr shift covering 24/7.
Legally eligible to work in the country in which the position is located.

Nice To Haves

Minimum 2 year of customer service background in lieu of direct of required experience may be considered.
Speak English and Spanish.
High school diploma or equivalent

Responsibilities

Assists with the preparation of preparation documentation and information in accordance with U.S. Customs Service regulations, and regulations of other federal agencies
Assists with the transmission of the flight data through the automated manifest system (AMS) to U.S. Customs for flight release
Assists with the communication of all freight discrepancies to U.S. Customs.
Processes and enter cargo description, customs information, carriage declaration, accessorial charges and rates to be billed
Places cargo on hold if documents are missing that are required for shipping
Assists with the communication of all freight discrepancies to U.S. Customs
Ensures prompt assistance to control the accuracy of the inventory, storage, delivery and transfers of the freight entering the United States territory
Solves any discrepancy found and generates a manifest discrepancy report (MDR).
Reviews and corrects if needed the accessorial charges
Assists with customer's freight notifications and local deliveries of cargo and accepts payments
Responsible for booking airway bills into the database and printing them as needed
Assists customers by processing documents, receiving payments and safe deposits Generates cargo correction advice (CCA’s) and updates proof of delivery (POD) when needed
Other duties as assigned.