Traffic Operations Specialist

AECOM • Lansing, MI

2d • $20 - $22 • Onsite

About The Position

AECOM is seeking a highly motivated and dependable Traffic Operations Specialist in Lansing, MI. ​Job Summary This position is responsible for monitoring, detecting, and reporting traffic incidents on Michigan’s roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders. Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Applicants will need to be professional, reliable, self-motivated, and able to follow strict standard operating procedures. This role supports a 24/7 operations environment. It is a part time role with expected hours to be between 32-40 hours per week. Typical shifts are 5am-1pm weekdays, 11-7pm weekdays, and 8pm-6am in a 4 day workweek covering 2 weekdays and 2 weekend days.

Requirements

• High School Diploma/GED
• Michigan Driver’s License in good standing
• Willingness to take and pass a drug screening

Nice To Haves

• Associates Degree
• Prior experience working in a fast paced, technology infused, environment​
• Demonstrated reliability
• Full range of physical mobility, visual acuity, and general good health
• Geographic familiarity with State of Michigan Interstate system
• Computer proficiency: Office (Word, Excel, Power Point, Outlook)
• Scheduling flexibility

Responsibilities

• Managing and logging traffic incidents in an advanced transportation management system software
• Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.
• Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)
• Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status
• Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.
• Coordinating incidents with local municipalities for resolution and information dissemination.
• Dispatch, coordinate and communicate by radio with MDOT’s Safety Service Patrol.

Benefits

• AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees