Traffic Monitoring Trainer

AECOM•Columbia, SC

53d

About The Position

AECOM is seeking a Traffic Monitoring Trainer to be based in Columbia, South Carolina. The routine responsibilities of this position include, but are not limited to: Technical development of initial and recurrent training programs related to Control Room Operations Design and implementation of a formal, multi-level position certification program to include updating as new materials require inclusion Administrative management of staff training files Preparation and delivery of reports on training status and results Design and implementation of an operations employee performance auditing program Implementation of an employee award and recognition program based on the successful completion of initial and recurrent training programs Training facilitation to include materials development, curriculum design, and delivery Perform operator quality control audits - may support in the future Perform reviews and updates of SOP materials - may support in the future Assist in major event response planning and real-time management, including incident response plans for major public events, severe weather anomalies, and evacuations - may support in the future

Requirements

HS + 2 or more years prior experience as a Traffic Monitoring Operator, Trainer or other related experience.
Must pass a state and federal criminal history/security background check.
Must pass a pre-employment drug screen.
Valid US Driver's License for travel to SCDOT locations to support project task(s) assignments and scope of work. For positions with driving responsibilities, Motor Vehicle Records are reviewed as part of AECOM's background check process to ensure compliance with the Company's driving standards.

Nice To Haves

Experience as a staff trainer; including development, facilitation, and tracking of training needs across a region of operations.
Experience in training program development and administrative management
Computer proficiency with Microsoft applications (Word, Excel, PowerPoint), including the ability to learn additional applications (ATMS, MS Power BI, etc.)
Technical writing skills to include grammar editing and content flow.
Innovative approach to training program design and delivery
Public speaking and presentation skills
Time management experience
Radio dispatch and/or customer service communications experience (preferred)
Flexible schedule (training relates to a 24/7/365 operation)

Responsibilities

Technical development of initial and recurrent training programs related to Control Room Operations
Design and implementation of a formal, multi-level position certification program to include updating as new materials require inclusion
Administrative management of staff training files
Preparation and delivery of reports on training status and results
Design and implementation of an operations employee performance auditing program
Implementation of an employee award and recognition program based on the successful completion of initial and recurrent training programs
Training facilitation to include materials development, curriculum design, and delivery
Perform operator quality control audits - may support in the future
Perform reviews and updates of SOP materials - may support in the future
Assist in major event response planning and real-time management, including incident response plans for major public events, severe weather anomalies, and evacuations - may support in the future