Traffic Manager

UT Southwestern Medical Center • Dallas, TX

6d

About The Position

The Traffic Manager for the Institutional Advancement Core ("IA Core") will coordinate and manage creative design projects, handling the day-to-day management of all client work and new business initiatives. The Traffic Manager serves as a key liaison between marketing managers, designers, and other stakeholders, ensuring that deadlines are met, priorities are aligned, and processes are followed to deliver high-quality creative assets on time. A successful candidate will excel at managing workflows, communicating with cross-functional teams, and maintaining project organization to ensure seamless delivery of creative services.

Requirements

• Bachelor's Degree
• 2 years of experience in a traffic or project management role.

Nice To Haves

• Knowledge of both print and digital production processes preferred.
• Experience within a project-based creative or interactive agency.

Responsibilities

• Coordinate all department creative design projects through the process, from initial intake, editorial review, to design and through production.
• Follow and own latest status of each marketing and communications manager's creative design projects to manage daily and weekly traffic.
• Support Director, Creative Services, in management of creative projects, including communicating project assignments, priorities, and due dates to the designers to ensure alignment of work efforts and priorities. Monitor day-to-day activities of the creative team and ensure work is progressing as planned.
• Enforce adherence to creative workflow processes and deadlines to ensure standardized approach and delivery.
• Produce and distribute accurate and meaningful traffic reports to marketing and communication managers, including running weekly production meetings.
• Assist in monitoring project risks and scope creep to identify potential problems and proactively recommend solutions.
• Implement archiving systems for all jobs, artwork, and photography.
• Plan, develop, and implement practices for improving client relations and customer service according to agreed upon communication and efficiency standards.
• On select projects, serve as the project manager, providing documentation, identifying milestones, assigning tasks, and serving as the key contact for all client-related issues.
• Perform other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees