Traffic Coordinator

UNITED WAREHOUSE COMPANY•Wichita, KS

8h•Onsite

About The Position

The Coordinator works with various departments and individuals in the organization to ensure materials and resources flow through the company in a timely manner. The focus is to drive the efficiency of truck driver flow in the warehouse yard. This includes directing truck drivers to staging lanes, getting trucks to dock doors and checking drivers in for shipping and receiving to name a few. The Traffic Coordinator must have good planning, customers service and problem-solving skills with the ability to anticipate problems and develop a plan of action to prevent delays in the organization's workflow. Additionally, at times, the Coordinator may work in a fast paced and stressful situation when warehouse activity is high.

Requirements

High school diploma or GED
2 years Customer Service experience
Experienced with basic computer skills to include proficiency with Microsoft applications

Nice To Haves

Experience with high volume scheduling
Working knowledge of basic DOT and HazMat regulations
Knowledge of BOLs and driver load documentation

Responsibilities

Work in conjunction with the Customer Service department to schedule the delivery or pickup of customer products
Monitor the flow of materials or resources through the process to ensure on time delivery and pickup
Troubleshoot problems to make sure a project or process remains on schedule
Influence schedules in various departments to ensure work is completed on time
Monitor and confirm that a work process is progressing on schedule
Monitor communication and work between departments
Ensure the efficiency of warehouse dock door utilization
Drive the flow of inventory as quickly and efficiently as possible in and out of the warehouse yard
Ensure that loads get the proper seals or placards
Verify driver loads and paperwork to ensure accuracy of shipping before product leaves the warehouse
Check-in driver loads
Receive and account for driver paperwork
Input load information into company database
Provide exceptional customer service when dealing with outside personnel and internal colleagues
Maintain required documentation to ensure accurate, BOL’s, Receipts and other Customer expectations
Assist in completing all stage of services within the WMS
Maintain databases (WMS, Excel, etc.) of daily activity
Type information accurately into the computer system
Ensure that drivers receive accurate paperwork and provide United required paperwork
Help in resolving inventory problems
Answer and communicate clearly and effectively
Exercise patients and empathy when interacting with different guest personality types
Other duties may be assigned