Traffic Control Manager
About The Position
If you enjoy building a team and relationships in a fast-paced work environment where each day is different, energetic and dynamic, then consider becoming a U-Haul Traffic Control Manager. In this role, you will handle the distribution of U-Haul equipment in your assigned market that generates an average of $15 million a year in gross revenue. Traffic Managers implement strategies by analyzing data to create a distribution plan that helps meet customer demand and future migration trends by creating inventory availability. Traffic Managers support field team members, U-Haul dealerships and customers while also managing a team of Reservation Manager Agents who help customers with their reservations. You will work through various reports that support effective equipment distribution, accurate inventory reporting and reservation management.
Requirements
- High school diploma or equivalent
- Management and team-building experience (2 years minimum)
- Customer service-oriented with an analytical mind
- Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills
- Proficiency in office etiquette that helps support and maintain regional Traffic Department standards
Responsibilities
- Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
- Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
- Analyze data and formulate strategies that help balance equipment within your market.
- Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers
- Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.
Benefits
- Full medical coverage, if eligible
- Prescription plans, if eligible
- Dental and vision plans
- Registered Dietitian Program, if eligible
- Gym Reimbursement Program
- Weight Watchers, if eligible
- Virtual doctor visits
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U-Haul University®
- Business-travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation and sick days, if eligible
- Employee Stock Ownership Plan (ESOP)
- 401(k) savings plan
- Life insurance
- Critical illness/group accident coverage
- 24-hour physician available for kids
- MetLaw Legal Program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels and more
- LifeLock identity theft protection
- Savvy consumer-wellness programs - from health-care tips to financial wellness
- Dave Ramsey’s SmartDollar Program
- U-Haul Federal Credit Union membership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
