TRAFFIC ASSISTANT

ENGINEERING SERVICES & PRODUCTS C•Dyersville, IA

5d•Onsite

About The Position

The individual in this position reports to the Traffic Manager and is responsible for arranging and coordinating shipping of freight and other tasks as assigned.

Requirements

Knowledge of domestic and international shipping standards and regulations.
Knowledge of company inventory control systems and administrative policies and procedures.
Knowledge of company contracts with suppliers and other delivery vendors.
Ability to apply regulations, policies, and procedures to specific shipping orders.
Ability to keep and update records.
Ability to read and follow written and verbal instructions.
Ability to input and retrieve data from computerized systems.
High School Diploma or equivalent
One year experience in a clerical position
Must have communication skills appropriate for the job
Ability to follow instructions
Typing speed of 50 words per minute or greater
Must be able to work with minimal supervision
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must also have the ability to understand transportation equipment, including, but not limited to truckload, parcel, flatbed, step deck, container, and LTL.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to use Microsoft Office applications including Word, Excel, and Outlook and Power Point and be proficient in these applications.
Must be safety conscious and follow all safety guidelines.

Responsibilities

Schedule carriers for pickup and delivery of customer orders.
File claims with carriers as needed.
Audit freight bills from carriers.
Respond to inquiries from customers, sales, project managers, procurement, and customer service regarding delivery schedules and unloading requirements.
Respond to and document customer complaints about carriers and drivers.
Generate reports and Bills of Lading.
Route return freight.
Classify SKUs according to National Motor Freight Classification shipping specifications.
Enter and retrieve data from multiple software computer systems.
Assist various departments by providing information on shipping requirements and costs.
Process claim checks and apply correct invoice and account.
Scan and save documents onto the server.
Utilize multiple software systems for computing freight costs
Perform other tasks as assigned.