Trade Support Analyst

Citi • Tampa, FL

109d • $56,020 - $78,180

About The Position

The Trade Support Analyst is a developing professional role responsible for supporting multiple aspects of the loan trading lifecycle. Responsibilities include coordinating across various internal teams to ensure the prompt and accurate application of commitment reductions and other lifecycle events, processing corporate actions in a timely and accurate manner, facilitating client onboarding, managing trade allocations, and maintaining high standards of quality control and reporting. This role requires the ability to analyse and communicate complex information clearly and effectively to clients, the trading desk, and senior management. The ideal candidate will be detail-oriented, accountable, ethical, results-driven, trustworthy, and credible. As the team transitions to LIQ, our new product processing platform, the analyst will also contribute to troubleshooting system issues and supporting the implementation of updated workflows. This job description provides a high-level overview of the types of work performed. Additional responsibilities may be assigned as required.

Requirements

• 2 - 5 years relevant experience.
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process.
• Demonstrate understanding of Loan Processes, Procedures, Products and Services.
• Able to identify, mitigate, manage, resolve, and escalate risks and issues.
• Reasonable awareness of risk types, policies and control measures and processes.
• Comply with applicable laws, rules, and regulations, and adhere to Policies.
• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
• Experience with LoanIQ is highly desired.
• Individual must display intellectual curiosity and willingness to constantly learn and take on new projects.
• Individual must have excellent communication, organizational and interpersonal skills.

Responsibilities

• Perform under pressure, multitask, and deliver results under tight deadlines.
• Assist the team troubleshoot issues in LIQ, AMC, LoansQT.
• Be trained to back up several trade support functions such as onboarding, allocations, and corporate actions as business needs change.
• Deal with most loan-related problems independently and have some latitude to resolve complex issues.
• Apply judgment when interpreting data, preparing reports, and present findings to management.
• Make resolution recommendations based on identified trends and facts.
• Design and analyze complex reports related to loan documentation processes to satisfy management requirements.
• Participate in and support the implementation of projects and process improvement initiatives.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms.
• Minimize risk to the bank through a solid understanding of procedural requirements.
• Timely escalation and resolution of all inquiries and issues related to loan trades.
• Work closely with own team and internal stakeholders to meet client needs.
• Have direct interaction with external customers to disseminate or explain information.
• Assess risk when business decisions are made, demonstrating consideration for the firm's reputation.

Benefits

• Medical, dental & vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees