Trade Services Associate

First National Bank of Omaha•Omaha, NE

1d•$62,047 - $102,377•Hybrid

About The Position

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: Advise customers and other bank employees regarding Global Trade Services products and services. Manage processes, including, commercial letters of credit, standby letters of credit, and/or documentary collections. Handle complex issues and situations as they arise and make independent decisions. Create and maintain customer and transaction files, maintain customer relationships, adhere to department and bank policies and procedures, and keep current with applicable external guidelines and regulations. About This Role: 1. Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations. Handle complex issues and situations as they arise. Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests. Understand, follow, and stay current on changes in the UCP600, ISP98, URC522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance. Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions. 2. Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions. Handle each transaction and customer correspondence in an efficient and timely manner. Examine documents against the related credit according to applicable standard banking procedures. 3. Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices. Report any suspicious activity according to First National Bank policy/procedures. Create and maintain customer and transaction files according to the procedure(s) established by the department. 4. Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. Complete compliance training and adhere to internal procedures and controls, as required. Report any known violations of compliance policy, laws, or regulations. Report any suspicious customer and/or account activity. If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues. 5. Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance.

Requirements

Bachelor’s Degree or equivalent work experience
Ability to prioritize production workload; work diligently, organized, detail-oriented
Experience in consulting and relationship building with internal and external teams
Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice To Haves

Certified Documentary Credit Specialist (CDCS)

Responsibilities

Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations.
Handle complex issues and situations as they arise.
Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests.
Understand, follow, and stay current on changes in the UCP600, ISP98, URC522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance.
Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions.
Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions.
Handle each transaction and customer correspondence in an efficient and timely manner.
Examine documents against the related credit according to applicable standard banking procedures.
Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices.
Report any suspicious activity according to First National Bank policy/procedures.
Create and maintain customer and transaction files according to the procedure(s) established by the department.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
Complete compliance training and adhere to internal procedures and controls, as required.
Report any known violations of compliance policy, laws, or regulations.
Report any suspicious customer and/or account activity.
If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.
Exhibit professional behavior and promote positive working relationships.
Maintain regular and predictable attendance.