Trade Services Associate-2

Wells Fargo & CompanyCharlotte, NC
1dOnsite

About The Position

About this role: Wells Fargo is seeking a Trade Servicing Processor within Commercial Banking Operations as part of Wholesale Operations. Learn more about our career areas and lines of business at wellsfargojobs.com In this role, you will: Provide support in retention of existing clients and referral of international banking issues within trade services Issue, advise and direct collections in accordance with Trade Services standards Amend letters of credit and process documentation Identify opportunities for growth opportunity through client referrals Receive direction from leadership while developing understanding of trade services, policies, and procedures Process complex letters of credit documentation Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Requirements

  • 6+ months of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

  • Ability to analyze applicable policies and procedures to ensure financial integrity of customers
  • Financial services industry experience
  • Intermediate Microsoft Office skills
  • Ability to address and resolve complex customer issues
  • Excellent verbal, written, and interpersonal communication skills
  • High attention to detail and accuracy skills
  • Ability to exercise independent judgment and creative problem-solving techniques
  • Ability to achieve high production and quality standards

Responsibilities

  • Provide support in retention of existing clients and referral of international banking issues within trade services
  • Issue, advise and direct collections in accordance with Trade Services standards
  • Amend letters of credit and process documentation
  • Identify opportunities for growth opportunity through client referrals
  • Receive direction from leadership while developing understanding of trade services, policies, and procedures
  • Process complex letters of credit documentation
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
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