Trade Senior Supplier Engagement Specialist - SVP

Citi • New York, NY

15d

About The Position

The Trade Payables Finance business offers integrated cash management and trade services and finance to multinational corporations, financial institutions, and public sector organizations around the world. Citi's Trade business is the industry’s largest proprietary network, with banking licenses in over 90 countries and globally integrated technology platforms. The business continues to lead the way in offering the industry’s most comprehensive range of digitally enabled cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, and trade finance. The position is within the Supplier Engagement function of the Global Payables Finance business. This person will be responsible for developing successful supplier acquisition sales programs for the Citi Supplier Finance (CSF) product, which provides working capital and cash flow benefits to our Buyer/clients and their suppliers. The role will need to grow a portfolio of business in terms of both revenue and assets, as well as act as the primary supplier engagement program contact for the allotted portfolio of names. It will be responsible for working with Trade Product and Client Management, as well as Sales and Operations partners, to ensure rapid and effective sales and implementation to maximize revenue for this customer base. This role offers a mix of sales and managing key relationships, and will coordinate and execute onboarding strategy for the Payables product. This is a front‑office, client‑facing role which involves speaking with Treasury/Finance Directors at supplier organizations to sell the Payables product offerings. Additionally, key responsibilities will include day‑to‑day interactions with clients to: identify new opportunities and monitor current performance, coordinate implementation of existing mandates, agree on onboarding strategy, explore and execute on cross‑sell opportunities. The candidate will need to liaise with functional partners for successful delivery of the product, e.g., Legal for document negotiation for strategic suppliers, Credit, Risk, Compliance, Tax, Operations, etc.

Requirements

• Bachelor’s/University degree; Master’s degree preferred.
• 8+ years of relevant experience in electronic banking channels with good knowledge of corporate banking practices in the cash management space.
• Exposure to and understanding of business analysis, sales, data, and system analysis.
• Demonstrated ability to self‑direct work efforts, meet deadlines, take initiative, and produce consistent high‑quality work.
• Willingness to be a direct contributor and ability to multi‑task.

Nice To Haves

• German, French, or Spanish speaking is a plus.

Responsibilities

• Ensure periodic calls with all Buyers to share program trends, understand Buyer payment flows, analyze asset behaviors (anticipate possible decreases), and validate inactive suppliers.
• Lead periodic reviews with Regional Management and track supplier activity in internal systems/dashboards.
• Manage and oversee vendor relationships, performance, and external partnerships.
• Maintain the highest standards of risk management and governance.
• Collaborate with Risk and Operations teams to build a robust and compliant product portfolio.
• Develop close coordination with Banking, Global Teams, Trade Sales, and Service Sales organization.
• Build strong working relationships with Risk teams (regionally/globally).
• Provide support on global initiatives/projects.
• Establish and maintain strong relationships with Buyers and key suppliers, defining and executing ramp‑up strategies that align with company goals.
• Lead and mentor a team of professionals.
• Foster a culture of continuous improvement and collaboration to achieve strategic objectives and deliver exceptional customer value.
• Develop close coordination with Banking, Global teams, Trade Sales, and TTS Sales.
• Build the framework to map opportunities to replicate the top suppliers already active in the main programs, according to information collected in the data exercise with payments made via Cash.
• Manage escalations that arise according to the matrix defined for the team, providing solutions to clients/suppliers or internal teams.
• Coordinate strategy across the region, harness data, encourage best practices, and ensure digital tools are fully utilized (e.g., Nirvana).
• Execute on cross‑sell opportunities (e.g., FX, PO) and explore industry trends to deliver results.
• Negotiate terms, documentation, and pricing with key suppliers.
• Lead procurement training and manage Buyer relationships wherever required, including any intermediation.
• Organize webinars, workshops, and events to educate suppliers about product benefits and features.
• Drive increased supplier participation in manual discounting programs by conducting proactive outreach, educating suppliers on discounting benefits, and guiding them through enrollment and transaction processes.
• Execute regular calling and follow‑up campaigns to ensure timely responses from suppliers, resolve inquiries, and secure program adoption and transaction completion.

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level