Trade Promotion Management Solution Architect (CPG)

Technekes • Boston, MA

30d • Remote

About The Position

TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. We are seeking a highly skilled and customer-focused Solution Architect to join our Professional Services team. In this role, you will be responsible for designing, scoping, and delivering tailored software solutions that meet our clients' unique business needs. You will work closely with clients, sales, product management, and engineering teams to ensure successful solution implementation and long-term customer success.

Requirements

• Trade Promotional Management (TPM) experience is a requirement
• 5+ years of experience in solution architecture, solution design, consulting, or enterprise software implementation.
• Strong understanding of SaaS platforms, APIs, cloud infrastructure integration strategies is beneficial
• Proven experience designing and delivering solutions in a client-facing role.
• Excellent communication and presentation skills; able to translate technical concepts into clear business terms.
• Ability to manage multiple customer engagements simultaneously in a fast-paced environment.
• Willingness to travel occasionally (as needed) for customer meetings or workshops.

Responsibilities

• Act as the primary consultant during project implementations, bridging the gap between customer needs and product capabilities.
• Design scalable and efficient solutions that align with customer goals and best practices.
• Lead discovery workshops and requirements-gathering sessions with customers to understand their business processes and technical environments.
• Collaborate with implementation consultants, project managers, and developers to ensure solutions are delivered on time, within scope, and with high quality.
• Provide thought leadership on system integration, data migration, API usage, and customization options.
• Develop detailed solution design documents, diagrams, and implementation plans.
• Serve as a trusted advisor to customers, offering strategic guidance on how to maximize value from our platform.
• Support customer onboarding and adoption by ensuring alignment between business objectives and technical delivery.
• Collaborate with internal product and engineering teams to relay customer feedback and influence product roadmap decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 101-250 employees