TPA Quality Assurance Specialist

Amity Foundation•Los Angeles, CA

2d•$70,000 - $75,000

About The Position

Amity Foundation, an internationally acclaimed teaching and therapeutic community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as a TPA Quality Assurance Specialist with this groundbreaking opportunity not only will allow you to work with our prison programs help the inmate population but will also enhance your training and experience in the field. About Amity: Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building. Remembrance, Resolution, Reconciliation, Restoration, Renewal The Quality Assurance (QA) Specialist for Third Party Administrator (TPA)-Care First, Community Investment (CFCI) in partnership with L.A. Countyâs Justice Care and Opportunity Department (JCOD) is responsible for the compliance of this project, developing and supporting a network of community-based organizations and non-profits as subrecipient Service Providers for Care First, Community Investment Funds. This position audits service delivery fidelity to awarded Grantees, service delivery and quality, licensure, certification, physical facility conditions, staff qualifications, and staff-to-client ratios as specified in individual contracts. This position collaborates with the Project Director, Director of Operations and Grant Advocates to maintain compliance and quality assurance of contracts with CBPs and optimize the utilization of CFCI and non-CFCI funds and comply with funding requirements.

Requirements

Four (4) year degree in Social Sciences or related fields AND two (2) years of full-time administrative or quality experience working in a substance abuse program with criminal justice offenders OR
Experience may be substituted for education on a year for year basis or possess Five (5) cumulative years of full-time administrative and quality control experience with a criminal justice population.
Driverâs License
Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.
Knowledge of contract requirements, objectives, milestones, and other deliverables.
Knowledge of contracting process and associated local, state, federal and other regulations.
Ability to multi-task, identify problems, provide recommendations to management team, and implement any applicable systems.
Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests.
Ability to clearly express concepts and direction, both orally and in writing, and to prepare complex reports, policies, and procedures.
Understand and appropriately apply Amity policies and procedures and adhere to agency-wide practices and regulations.
Strong oral and written communication skills.
Proficient with software such as Microsoft Office Suite (Word, Excel. Email, Internet, etc.).
Strong organization and time management skills
Ensure that excellence and integrity are applied to professional responsibilities in order to ensure optimal services are provided under TPA project;
Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations; and
Model professionalism, effective work habits and responsible living
Within 90 days of hire, personnel file shall document evidence of participation in the following trainings (as relevant to TPA contract):
Employee Orientation
CPR Certification, First Aid Certification and an annual Tuberculosis (TB) test
Sexual Harassment Prevention
Emergency Procedures
Confidentiality (Title 42 Code of Federal Regulations (CFR) Part 2)
Health Insurance Portability Accountability Act (Title 45 CFR Part 164)
Signed acknowledgement of Drug Free Workplace policy
Participate in in-service training regarding the background and purpose of the TPA Project and all relevant policies and procedures.
Participate in other training as assigned.

Responsibilities

Monitor subcontracted Service Providers and activities to ensure compliance with administrative and fiscal regulations in accordance with contract provisions.
Work with network of CBPs to establish ongoing quality assurance monitoring processes and reviews.
Review Program monitoring tool (Site Visit tool) of subcontracted Service Providers, and supervision implementation of corrective action plans to ensure high quality services are provided under CFCI and non-CFCI funding.
Provide report updates to leadership team on matters relating to contract compliance.
Maintain and update policies and procedures for the general operation of compliance programs.
Respond to alleged violations of rules, regulations, policies, and standards of conduct by initiating investigative procedures.
Reports on a regular basis, and as directed or requested to keep the TPA Project Manager and Director of Operations informed on the operation and progress of compliance efforts.
Effective working knowledge of spreadsheets such as Excel, presentation software such as PowerPoint and word processing tools such as Word.
Strong verbal presentation skills. Excellent interpersonal, written communications and typing skills.
Demonstrated ability to work co-operatively with a multi-disciplinary team.
Ability to analyze and organize data and prepare recommendations and courses of action.
Additional duties as assigned.