Toyota Internet Sales Associate

Toyota Of Irving • Irving, TX

3d

About The Position

Toyota Internet Sales Associate – Toyota of Irving Drive Online Sales Success at a Trusted, Family-Owned Dealership Toyota of Irving is a well-established, family-owned dealership located in the heart of the DFW Metroplex. Known for our commitment to exceptional customer service and a supportive work environment, we proudly serve our community with integrity and professionalism. We are seeking a motivated, customer-focused Internet Sales Associate to join our high-performing sales team and help elevate our online sales experience. Why Work With Us? We value our team members and provide competitive benefits to support their long-term success. Full-time employees enjoy: Medical, Vision, and Dental Insurance 401(k) Retirement Plan (available after 6 months of employment) PTO and selected Holiday Pay Career advancement opportunities within a family-focused organization A collaborative, results-driven dealership environment Position Responsibilities The Internet Sales Associate will play a key role in managing and converting online leads, delivering exceptional digital customer experiences, and driving sales performance. Responsibilities include: Responding promptly and professionally to internet leads, inquiries, and online customer requests Establishing strong rapport with customers through phone, email, text, and online communication platforms Scheduling qualified appointments and guiding customers through the online and in-store sales process Maintaining consistent follow-up to maximize lead conversion and customer satisfaction Working closely with the sales team to ensure seamless handoffs and a smooth buying experience Keeping CRM records updated with accurate customer information, communication details, and follow-up plans Assisting in digital presentation of inventory, including vehicle descriptions, photos, and online merchandising Staying informed on current promotions, vehicle features, and competitive offerings Ensuring compliance with dealership processes, manufacturer requirements, and customer experience standards Qualifications The ideal candidate will possess: High school diploma or GED required Previous automotive sales or internet sales experience preferred Strong communication, follow-up, and customer service skills Professional, personable, and confident phone and online presence Ability to manage multiple leads and tasks in a fast-paced environment Proficiency with CRM systems, online communication tools, and general computer applications Strong work ethic, positive attitude, and commitment to delivering exceptional customer experiences Valid driver’s license with a clean Motor Vehicle Report (MVR) If you are a driven, tech-savvy sales professional who excels in a customer-centric environment, we invite you to apply and grow your career with the Toyota of Irving family.

Requirements

• High school diploma or GED required
• Strong communication, follow-up, and customer service skills
• Professional, personable, and confident phone and online presence
• Ability to manage multiple leads and tasks in a fast-paced environment
• Proficiency with CRM systems, online communication tools, and general computer applications
• Strong work ethic, positive attitude, and commitment to delivering exceptional customer experiences
• Valid driver’s license with a clean Motor Vehicle Report (MVR)

Nice To Haves

• Previous automotive sales or internet sales experience preferred

Responsibilities

• Responding promptly and professionally to internet leads, inquiries, and online customer requests
• Establishing strong rapport with customers through phone, email, text, and online communication platforms
• Scheduling qualified appointments and guiding customers through the online and in-store sales process
• Maintaining consistent follow-up to maximize lead conversion and customer satisfaction
• Working closely with the sales team to ensure seamless handoffs and a smooth buying experience
• Keeping CRM records updated with accurate customer information, communication details, and follow-up plans
• Assisting in digital presentation of inventory, including vehicle descriptions, photos, and online merchandising
• Staying informed on current promotions, vehicle features, and competitive offerings
• Ensuring compliance with dealership processes, manufacturer requirements, and customer experience standards

Benefits

• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan (available after 6 months of employment)
• PTO and selected Holiday Pay
• Career advancement opportunities within a family-focused organization
• A collaborative, results-driven dealership environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED