Tournament & Event Manager

Arcis GolfBear Creek, WI
1d

About The Position

Hands‑on operator who unites Golf and F&B Operations to deliver on‑time starts, smooth pace, accurate scoring, and great guest experiences.

Requirements

  • 2+ years in golf/tournament/event operations
  • Working knowledge of formats, event detailing, and management
  • Team‑first communicator; strong planner who runs crisp huddles and follow‑through.
  • Proficiency with Microsoft 365; POS, HubSpot CRM familiarity helpful.
  • Valid driver’s license; able to work evenings/weekends/holidays.
  • Excellent people and communication skills.
  • Demonstrated outstanding customer service.
  • Must possess willingness to learn and perform new food & beverage programs and services.
  • Excellent communication and organizational skills, attention to detail, drive and motivation.
  • Flexibility with schedule with evenings and weekend work required.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read and interpret retail product labeling.
  • Ability to speak effectively before groups of customers or associates of organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • The associate is regularly required to stand, walk, and use hands and fingers to handle, or feel.
  • The associate frequently is required to reach with hands and arms and talk or hear.
  • The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl.
  • The associate must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Nice To Haves

  • TABC
  • ServSafe
  • basic USGA rules

Responsibilities

  • Lead BEO Meetings, day‑of huddles, and post‑event debriefs with Golf Ops & F&B.
  • Build runs of show, timelines, staging plans, and shared BEOs/change logs.
  • Manage pairings, tee sheets, cart staging, and on‑time starts with Golf Ops.
  • Monitor pace of play with Starters/Marshals; communicate adjustments early.
  • Coordinate F&B timing (breakfast, turn boxes, stations, bars, awards) and dietary needs.
  • Oversee scoring (e.g., Golf Genius/BlueGolf), results posting, and awards.
  • Maintain tournament inventory (signage, radios, markers, scorecards, awards).
  • Capture guest feedback and lead fast service recovery.
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