Tour Guide | Part-Time | PPG Paints Arena
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview PPG Paints Arena is seeking candidates for the Tour Guide position. Primary duties will include giving guided tours of PPG Paints Arena home of the Pittsburgh Penguins, working with groups of all ages, assisting with guests entering each facility including check-in, and providing top-notch customer service. This role will pay an hourly wage of $15.56 Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until December 31, 2025.
Requirements
- High school diploma/GED (experience in lieu of diploma/GED may be considered)
- Experience with public speaking and experience working with children
- Good communication and presentation skills (verbal and written)
- Be a fan of the Penguins and hockey, along with a good understanding of the game and history
- Be able to memorize specific facts and communicate professionally to all age groups
- Professional presentation, appearance, and work ethi
- Ability to work under limited supervision and to interact with all levels of staff including management
- Must be available to work flexible hours, which will include evenings, weekends, and holidays
- In order to perform this job successfully, an individual should understand how to use a computer.
- Ability to stand on feet and walk comfortably for long periods of time
- While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function.
- Must have the physical ability to maneuver around facility, at times, walking and/or standing up to 4-8 hours daily.
- Ability to communicate via two-way radio.
Responsibilities
- Provide guided tours of PPG Paints Arena
- Memorize scripts, facts and stories pertinent to the history of the franchise and facility
- Relate in a professional, age-appropriate way to children
- Be comfortable working with a specific schedule while standing/walking frequently
- Ability to work nights, weekends, and holidays as scheduled
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
