Tour Guide - FT

Molson Coors • Milwaukee, WI

8d • Onsite

About The Position

In the role of Miller Brewery Tour Guide working in Milwaukee, WI you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. We are open Tuesday through Saturday, and you will be scheduled for 30-39 hours a week during those days. You will conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus. You will engage with guests while delivering engaging and entertaining information about brewery operations and history. Successful candidates will consistently maintain and provide a safe customer experience adhering to all MCBC safety protocols. This position reports to the Tour Operations Supervisor.

Requirements

• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
• You build relationships and collaborate to get to the desired outcome.
• You take accountability for results – acting with integrity and honoring commitments.
• You have a thirst for learning – you are always looking for ways to learn and help one another grow.

Responsibilities

• You utilize strong customer service skills to provide an inviting atmosphere for our guests.
• You possess the ability to work well in a diverse, team-oriented environment with strong communication skills.
• You can handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.
• You have strong organizational and time-management skills.

Benefits

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees