Tour Desk Agent
About The Position
Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours. Effectively check guests into and out of the tour assignments for that morning Coordinate the general office administration for the Vice President of the VOA. Provide clerical assistance to the General Manager and Senior Management as necessary Help with routine and special projects for the Vice President, General Manager and/or senior management Assist with researching, resolving, and documenting internal and external issues Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries
Requirements
- Customer service experience
- Ability to utilize the technology for the check in process
Responsibilities
- Welcome guests
- Go over incentives
- Prepare buyers for tours
- Check guests in and out of tour assignments
- Coordinate office administration for the Vice President of the VOA
- Provide clerical assistance to the General Manager and Senior Management
- Help with routine and special projects
- Assist with researching, resolving, and documenting issues
- Compile and distribute statistical data
- Coordinate general office administration
- Answer multi phone lines
Benefits
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
