Tour Desk Agent

Westgate ResortsBranson, MO
5h$16 - $20

About The Position

Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours.

Requirements

  • Customer service experience
  • Ability to utilize the technology for the check in process

Responsibilities

  • Effectively check guests into and out of the tour assignments for that morning
  • Coordinate the general office administration for the Vice President of the VOA.
  • Provide clerical assistance to the General Manager and Senior Management as necessary
  • Help with routine and special projects for the Vice President, General Manager and/or senior management
  • Assist with researching, resolving, and documenting internal and external issues
  • Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
  • Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
  • Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries

Benefits

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs
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