Total Rewards Specialist

BNI Global LLC•Charlotte, NC

12d

About The Position

Under the supervision of the Director of Total Rewards, the Total Rewards Specialist is responsible for administering accurate, timely, and compliant payroll and benefits programs across multiple countries, with a primary emphasis on U.S. operations. This role plays a key part in delivering a consistent, high‑quality total rewards experience for employees globally. The Total Rewards Specialist manages end‑to-end payroll processing in partnership with in-country providers, conducts regular audits, and ensures adherence to all regulatory requirements. In parallel, the role supports the administration of global employee benefits programs, including new‑hire enrollments, vendor coordination, open‑enrollment activities, and compliance across all benefit offerings. The position also maintains HRIS data integrity, supports recordkeeping and system implementations, performs general HR administrative tasks, and serves as occasional backup to the front‑desk receptionist. A successful Total Rewards Specialist is highly organized, detail-oriented, service-focused, and thrives in a dynamic, fast-paced, multi-national environment.

Requirements

2–3 years ofbenefitsadministration experiencerequired.
Thorough knowledge of benefits-related laws and regulations including COBRA, HIPAA, FMLA, and healthcare reform.
Proficiencyin ADP Workforce Now and intermediate Microsoft Office skills, specifically Excel (basic reporting / formatting capabilities)
Demonstrated ability tomaintainstrict confidentiality.
Ability to take direction and build relationships

Nice To Haves

Bachelor’s degree in Business Administration, Human Resources, Accounting, or related field (or equivalent experience).
Certified Employee Benefit Specialist (CEBS) or similar certification.
Multi-state and/or global benefits experience.
Payroll processing experience and Certified Payroll Professional (CPP).

Responsibilities

Process and audit payrolls (primarily U.S.) in collaboration with in-country leaders to ensuretimely,accuratedelivery.
Validate compensation data including new hires, terminations, promotions, bonuses, overtime, etc...
Reinforcetimecardsubmissions / payroll calendars ~ including cut-off dates, funding timelines, and submission deadlines.
Apply working knowledge of wage/hour rules, garnishment processing, and state minimum wage requirements, with a commitment to ongoing learning and staying current with regulatory updates.
Collect/verify timesheets, calculate wages,issuepayments, and help resolve payroll discrepancies.
Review/update employee records for salary, title, or manager changes and serve as primary owner of HR email monitoring for issue resolution.
Administer U.S. and applicable global employee benefits programs including medical, dental, vision, life insurance, disability, 401(k) plans, and wellness offerings.
Partner with third-party vendors, brokers, and carriers to manage enrollment, data transmission, billing reconciliation, and service delivery.
Supportopen-enrollment periods: prepare communications, update systems, host informational sessions, and resolve employee inquiries.
Assistwith new hire orientations and be a resource / advocate for employees specific tobenefitneeds.
Trackregulatory changes and ensure benefitsremaincompliantplus researchmarket-competitiveness, and cost-effectivenessacross regions.
Assistwithvendorevaluations,processes, andimplementationofnew benefit programs or enhancements.
Prepare routine and ad-hoc benefits reports,basiccost analyses, and trend summaries for HR, Finance, and leadership.
Maintainaccurate, confidential payroll andbenefitsrecords for audits, regulatory filings, and internal reviews (e.g., GDPR, COBRA, HIPAA, FMLA, FLSA).
Support HRIS implementations, data integrations, process automations, and system upgrades.
Perform general HR clerical duties: filing, scanning, data entry, and ad-hoc reporting.
Assistwith employee-centered events (e.g., wellness fairs, recognition programs, training sessions).
Provide occasional backup front-desk coverage: greet visitors, answer phones, manage mail/deliveries, schedule rooms, and handle office inquiries.
Travel up to 5% for vendor meetings, benefit fairs, training, or off-site events.
Anyadditionalduties needed to helpdemonstrateour core values, drive our vision, and fulfill our mission.