Total Rewards & HR Operations Specialist

Spring Venture Group•Kansas City, MO

13h

About The Position

OVERVIEW The Total Rewards & HR Operations Specialist is responsible for the day-to-day operations and administration of Spring Venture Group's employee total rewards and HR operations programs. The Total Rewards & HR Operations Specialist also provides exceptional internal employee service, provides support in the delivery of benefits, and collaborates with HR leadership and third-party vendors to implement and improve employee benefit plans and programs.

Requirements

Bachelor’s Degree and a minimum of 5 years related benefits or employee benefits
Experience with HRIS and benefits databases.
Demonstrated ability to manage multiple projects while working to meet deadlines and provide exceptional internal service in a fast-paced environment.
Strong analytical skills and a thorough knowledge of plan designs.
Knowledge of benefits plan designs and pertinent federal and state regulations, filing and compliance requirements.
Knowledge of labor and employment laws such as FMLA and ADA.
Excellent organizationalskills and attention to detail.

Responsibilities

First point of contact for employees, benefits vendors and broker for total rewards related questions or requests.
Maintain, implement, and improve administrative procedures for assigned benefits processes.
Coordinate daily benefits processing (enrollments, terminations, changes, distributions, compliance testing, etc.).
Managing New Hire Benefits Orientations.
Manage the Employee Assistance Program (EAP) and partnership with vendor.
Compile and input employee benefit data in management systems, ensuring compliance to government reporting regulations.
Assist in annual audits.
Prepare, collect and organize data for actuarial assessments.
Assist with open enrollment process, including, but not limited to, testing and data feeds to vendors, communications, and assisting employees with enrollment.
Serve as a liaison for Worker's Compensation related claims.
Manage the HSA, FSA programs and partnerships with vendors.
Conduct the non-discrimination testing, and any necessary auditing.
Work directly with insurance brokers and benefits vendors on system integrations, employee benefit assignments, claims processing (including COBRA administration), and billing to ensure accuracy.
Assist in completing annual benefit program audits by preparing, collecting, and organizing required data for actuarial assessments.
Assist with Jira tickets by reviewing and responding to basic tickets from employees regarding benefits or system issues; help to review ticket issues to determine themes and ways to assist with those types of problems that are recurring.
Help with completion of various forms and paperwork such as ID cards, and 401(k) systems.
Communicate with employees who have life event changes such as Employees/dependents turning 26, adding a child, and reviewing workday requests.
Monthly file loads and audit/reconciling of participant in several benefits for system accuracy and timely bill payments with correct headcount such as Teledoc, Legal program, parking, wellness credit, tobacco credit, Identity theft, etc.
Manage the administration of 401(k) audits of eligibility and processing of enrollments.
Maintain, implement, and provide recommendations to improve administrative procedures for assigned benefits.
Assist with Wellness Program strategy and execution.
Document processes such a job aids, billing processes, how to develop basic reports in workday, along with other processes and procedures for the Total Rewards team.
Performs other duties and responsibilities as assigned.
Manage resolution of Jira Facilities (service) tickets
Assist with Jira IT (service) tickets to troubleshoot minor IT related issues
Assist with Maintaining office policies
Partner with Compliance to facilitate and support HIPPA compliance and to perform desk audits.
Facilitate employee onboarding and orientation
Assist with Managing parking assignments for employees
Assist with Maintaining seating assignments for all employees
Assist with Maintaining employee and office Safety Program
Assist if/when HR Operations Coordinator is out of office
Other administrative tasks as requested

Benefits

Competitive Compensation
Medical, Dental and vision benefits after a short waiting period
401(k) matching program
Life Insurance, and Short-term and Long-term Disability Insurance
Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
Generous paid time off (PTO) program starting off at 15 days your first year
15 paid Holidays (includes holiday break between Christmas and New Years)
10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
Annual Volunteer Time Off (VTO) and a donation matching program
Employee Assistance Program (EAP) - health and well-being on and off the job
Rewards and Recognition
Diverse, inclusive and welcoming culture
Training program and ongoing support throughout your Venture Spring Venture Group career