Total Loss Representative

FBL Financial Group, Inc. • Lincoln, NE

1d • Onsite

About The Position

As a Total Loss Representative, you will have the opportunity to help parties that have suffered a total loss to their vehicle. You will evaluate, negotiate and settle assigned auto total loss claims with client/members and claimants. This includes following the total loss settlement process and monitoring rental costs by working closely with appraisers, rental facilities, body shops, and salvage vendors. You will maintain an effective diary system, manage file inventory, and adhere to company and state rules and regulations.

Requirements

• Experience with material damage claims including but not limited to auto, boats, motorcycles, and recreational equipment.
• College degree or equivalent required.
• High attention to detail.
• Service-oriented attitude.
• Excellent oral and written communication.
• Possesses strong interpersonal and organizational skills and analytical ability.
• Must be PC literate and able to effectively use our systems.
• Ability to work from our office located in Lincoln, Nebraska.

Nice To Haves

• Familiarity with Outlook, Microsoft Word, and Excel is preferred.

Responsibilities

• Evaluate, negotiate and settle assigned auto total loss claims with client/members and claimants.
• Follow the total loss settlement process.
• Monitor rental costs by working closely with appraisers, rental facilities, body shops, and salvage vendors.
• Maintain an effective diary system.
• Manage file inventory.
• Adhere to company and state rules and regulations.

Benefits

• enhanced 401K with a match
• low-cost health, dental, and vision benefits
• life and disability insurance options
• paid time off, including holidays and volunteer time
• onsite wellness facility with fitness classes and programs
• daycare center
• cafeteria
• consideration for a hybrid work arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level