Total Loss Adjuster
About The Position
As a Total Loss Adjuster, you will handle claims where coverage is resolved and the damages to a vehicle render it a total loss. If liability is not resolved this adjuster would only handle 1st party total losses until liability is resolved. This adjuster should evaluate and settle 1st and 3rd party auto and specialty vehicle total loss claims and effectively negotiate claims to conclusion in a timely manner. Under moderate supervision using company guidelines, this adjuster should make appropriate decisions regarding settlement and resolution of the claims assigned to them. Ready to get in the driver’s seat? Join us!
Requirements
- Prior experience in a similar role required
- Effective and efficient use of computer applications including MS Office products
- Excellent organizational skills and written and verbal communication skills
- Must be detailed oriented
- Must be able to maintain a high level of accuracy
- Ability to work with highly confidential information
- Must be licensed and bondable
- Ability to work independently
- Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
Nice To Haves
- Experience in multiple jurisdictions is desired
- Exercise decisiveness and execution within their authority
Responsibilities
- Makes timely and appropriate contacts with necessary parties
- Determines and completes appropriate level of investigation which includes but is not limited to reviewing policy contracts and communicating with underwriting
- Sets timely total loss reserves
- Notifies underwriting of total loss vehicles
- Obtains salvage values of total loss vehicles
- Prepares total loss damage evaluation, total loss letter, determination, and actual cash value of vehicle when appropriate
- Prepare and secure all needed paperwork
- Consistently provides excellent customer service
- Determines settlement value and negotiates proper settlement of claims within authority
- Provides recommendations for settlement and disposition of claims exceeding authority level
- Pursues subrogation when appropriate
- Provides backup assistance to team members when necessary
- Effectively manages workload and tasks to keep claims current and documented appropriately
- Identifies claims in which state required letters must be sent and sends those letters in a timely manner with accurate and thorough information
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
