Tortilleria Lead Store #24 Full Time

Northgate Gonzalez Markets•Norwalk, CA

8d•Onsite

About The Position

Our first store opened on January 2nd, 1980, in Anaheim, CA and since then we have grown to 40+ stores in 4 counties: Los Angeles, Orange, San Diego, and the Inland Empire. We offer our customers a full-service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to a sizeable section of domestic and imported Latin American grocery goods to provide a Mexican homeland experience. We are always looking for great people to join as a member of the Northgate Family. We look for enthusiastic people with the potential and desire to grow with us. We strive to create a great work environment that is positive and fun; where people have meaningful work, where individuals have a sense of belonging and feel appreciated, valued and secure. If you are passionate about food, are customer focused, team oriented, and want to be a part of our family, we invite you to apply! We offer flexible schedules, opportunities for growth, and 20% discount for you and one other family member in your household for most purchases made at Northgate. To learn more, please visit www.northgatemarkets.com ESSENTIAL DUTIES AND RESPONSIBILITIES : The essential duties and responsibilities of this position include, but are not limited to, the following: Operations: Adhere to all local, state and federal health and civil code regulations; ensure compliance with all state, county and local weights and measures laws and labeling/pricing requirements. Maintaining & recording accurately inventory levels to maximize sales and optimize gross profit. Follows merchandising standards and systems as defined schematics, productions planning, merchandising and display standards, known loss tacking. Enforce and manage the local vendors to ensure proper service and inventory levels and standards. Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation. Check and verify tortillería department receiving to ensure that items listed on vendor invoices are all delivered; check product for quality, count or weight, and condition. Order and maintain inventory control to ensure freshness, product quality and turnover for maximum sales to minimize outâofâstocks or overstocks. Control department expenses to plan (workers comp, labor and purchases). Ensure favorable department image to customers by maintaining a clean and attractive department. Ensure that all transfers in and out of the department are recorded properly. Schedule associates effectively to optimize sales and provide an outstanding customer experience within budget requirements for the store. Manage department gross profit by monitoring sales vs purchases. Follow approved tortilleria plans for effective space management based on profitability. Keep all displays fully stocked and faced at all times according to tag allocation, product movement or department standards; sign and display merchandise in a neat and colorful manner. Follow planned program of maintenance on cases, back room coolers, and other department equipment; check refrigeration equipment for proper performance a minimum of one time per shift. Ensure that all department equipment is correctly used and maintained in good working order. Train and manage food portion control. Take action to control shrinkage by utilizing company programs such as, share it fresco, production planning, known loss tracking and second life. Maintain a neat, wellâgroomed personal appearance at all times and observe company dress regulations; enforce grooming standards throughout the department; must wear an approved hat or hair net. Take action to control shrinkage and pilferage losses; observe security standards by staying alert and being aware of customer actions and behavior; report to management or security any abnormal behavior. Leadership Responsible for ensuring that all department personnel are trained in the store's method of performing department activities and functions. Maintain good communication in the store and throughout the organization. Train all associated to greet all customers and provide them with prompt and courteous service or assistance. Meet department Voice of the Customer / SMG standards. Clearly communicate and enforce standards for quality, customer service, safety, asset protection, sanitation, department conditions, 5S and Food Safety for the department. Work out a department merchandising plan with the store team leader and establish goals. Notify store team leader of personnel situations or policy violations affecting store operating performance or of situations requiring disciplinary action or that may potentially require such action. Effectively supervise all tortillería department personnel. Safety Comply and ensure that all safety policies and procedures are being followed. Ensure that all department equipment is correctly used and maintained in good working order; immediately advise store management of any maintenance or equipment problems. Perform/manage all daily safety observations. Comply/train with all department safety regulations. Perform/manage daily axonify participation. Comply/train with recipe guidelines. Perform any other work-related duties as assigned.

Requirements

High school diploma preferred.
A minimum of one year of experience in department operations.
Must be able to be relocated to a store within 20 miles from home depending on the needs of the business.
Food Handlers Certification
Department Manager Training
Safety certifications
Sexual Harassment Prevention/Respect Values Training/Boss to Coach/Leading Through People Issue Free Training
Must be able to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, volume and to apply concepts of basic supermarket math.
Ability to verify vendor invoice charges and counts, and complete required accounting reports including inventory, receiving, and variations in cash or column totals.
Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.
Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand instructions for operating electronic equipment and tools, company handbooks, policies and procedures and other written jobârelated documents including postings on company bulletin boards.
Ability to write reports, business correspondence, and procedure manuals including effective departmental memos, employee action notices, "menus", and customer signs or sales suggestions.
Be fully knowledgeable and thoroughly familiar with the nature and duties of every staff position in the department including procedures, policies and operations.

Responsibilities

Adhere to all local, state and federal health and civil code regulations; ensure compliance with all state, county and local weights and measures laws and labeling/pricing requirements.
Maintaining & recording accurately inventory levels to maximize sales and optimize gross profit.
Follows merchandising standards and systems as defined schematics, productions planning, merchandising and display standards, known loss tacking.
Enforce and manage the local vendors to ensure proper service and inventory levels and standards.
Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation.
Check and verify tortillería department receiving to ensure that items listed on vendor invoices are all delivered; check product for quality, count or weight, and condition.
Order and maintain inventory control to ensure freshness, product quality and turnover for maximum sales to minimize outâofâstocks or overstocks.
Control department expenses to plan (workers comp, labor and purchases).
Ensure favorable department image to customers by maintaining a clean and attractive department.
Ensure that all transfers in and out of the department are recorded properly.
Schedule associates effectively to optimize sales and provide an outstanding customer experience within budget requirements for the store.
Manage department gross profit by monitoring sales vs purchases.
Follow approved tortilleria plans for effective space management based on profitability.
Keep all displays fully stocked and faced at all times according to tag allocation, product movement or department standards; sign and display merchandise in a neat and colorful manner.
Follow planned program of maintenance on cases, back room coolers, and other department equipment; check refrigeration equipment for proper performance a minimum of one time per shift.
Ensure that all department equipment is correctly used and maintained in good working order.
Train and manage food portion control.
Take action to control shrinkage by utilizing company programs such as, share it fresco, production planning, known loss tracking and second life.
Maintain a neat, wellâgroomed personal appearance at all times and observe company dress regulations; enforce grooming standards throughout the department; must wear an approved hat or hair net.
Take action to control shrinkage and pilferage losses; observe security standards by staying alert and being aware of customer actions and behavior; report to management or security any abnormal behavior.
Responsible for ensuring that all department personnel are trained in the store's method of performing department activities and functions.
Maintain good communication in the store and throughout the organization.
Train all associated to greet all customers and provide them with prompt and courteous service or assistance.
Meet department Voice of the Customer / SMG standards.
Clearly communicate and enforce standards for quality, customer service, safety, asset protection, sanitation, department conditions, 5S and Food Safety for the department.
Work out a department merchandising plan with the store team leader and establish goals.
Notify store team leader of personnel situations or policy violations affecting store operating performance or of situations requiring disciplinary action or that may potentially require such action.
Effectively supervise all tortillería department personnel.
Comply and ensure that all safety policies and procedures are being followed.
Ensure that all department equipment is correctly used and maintained in good working order; immediately advise store management of any maintenance or equipment problems.
Perform/manage all daily safety observations.
Comply/train with all department safety regulations.
Perform/manage daily axonify participation.
Comply/train with recipe guidelines.
Perform any other work-related duties as assigned.